What are the responsibilities and job description for the Medical Practice Scheduler (2370) position at US Heart & Vascular?
US Heart and Vascular is in need of a Temporary Medical Practice Scheduler to join our team at Pima Heart and Vascular in Tucson AZ.
Responsibilities:
- Answers phone calls in a timely and efficient manner using the AIDET customer service key words
- Transfers calls according to procedures
- Schedules appointments in a timely and efficient manner
- Schedules appointments as directed by referring providers
- Uses scheduling books routinely
- Pages providers for hospital consults/call backs according to procedures
- Confirming of appointments
- Enters authorization information on patient account in computer
- Maintains information in a confidential manner
- Maintains work area and lobby in neat and orderly manner
- Attended required meetings and participates in committees as required
- Safeguard the privacy of patient health information
- Performs related work as required
Requirements:
- 1 year reception or phone operator experience is required
- Medical reception preferred, cardiology experience a plus
- Knowledge in the healthcare setting
- Ability to effectively communicate
About Tucson, AZ:
Tucson offers stunning desert landscapes, mountain views, and over 300 days of sunshine. It’s a haven for outdoor lovers, with great hiking, biking, and national parks. The cost of living is lower than in other Arizona cities, and the arts, dining, and community scene are vibrant.