What are the responsibilities and job description for the Medical Front Office Specialist (1731) position at US Heart & Vascular?
US Heart and Vascular is in need of a Full-Time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.
Responsibilities:
- Answers phone calls in a timely and efficient manner
- Transfers calls according to procedure
- Schedules appointments in a timely and efficient manner
- Schedules appointments as directed by referring providers
- Pages providers for hospital consults/call backs according to procedure
- Confirming of appointments
- Enters authorization information on patient account in computer
- Cross trains on covering check in/out for other offices
- May travel to cover other offices · Maintains information in a confidential manner
- Performs related work as required
Requirements:
- 1 year of medical front desk and customer service experience is required
- 6 months of obtaining prior authorization experience is required
- 6 months of EMR experience is required. ECW or Athena preferred but not required
About Dallas/Fort Worth, TX
Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.