What are the responsibilities and job description for the Medical Front Office Coordinator position at US Heart & Vascular?
US Heart and Vascular is needing a Medical Front Office Coordinator to join our team at Cardiology Specialist of Acadiana in Lafayette LA
Responsibilities:
Leadership:
- Monitors productivity and efficiency of staff and workflows, ensuring proper workflows are being followed.
- Efficiently solve problems and communicate with team members regarding best practices.
- Communicate with office manager regarding any workflow or front office procedures that need escalation.
- Maintains positive and effective communication
- Partners with Office Manager and Director of Operations in all employee administration issues
Position Requirements:
- Fosters a positive working environment that is responsive to patient and employee needs.
- Trains and directs front office staff in efficient and effective intake policies and procedures.
- Effectively communicates within team, department, interdepartmentally and supervisor with ideas, issues, and resolutions.
- Maintains effective working relationships with peers for continuity and efficiency in workflows.
- Maintains accurately documented policies and procedures.
- Privately answers and responds to any patient questions and/or concerns.
- Maintains an orderly and clean office and patient lobby
- Maintains and re-stocks office supplies; notify appropriate personnel of inventory for purchasing
- Perform any other services deemed reasonable by physician or manager
- Utilizes patient scheduling and chart software in proficient manner.
- Follow confidentiality and security rules when providing patient information; follow HIPAA guidelines
- Adhere to OSHA guidelines and participate in safety programs
- Perform any other services deemed reasonable by physician or supervisor
Qualifications:
- High school diploma or equivalent.
- A minimum of two years’ experience with insurance in a medical office or other healthcare setting.
- Must understand medical terms and abbreviations
About Lafayette, LA:
Lafayette is the heart of Cajun and Creole culture, offering incredible food, music, and festivals. It’s affordable, welcoming, and full of community spirit. Outdoor lovers can explore bayous and trails, while downtown boasts a lively arts scene. With a growing economy and rich heritage, it’s a great place to call home