What are the responsibilities and job description for the Medical Front Office Coordinator (3037) position at US Heart & Vascular?
US Heart and Vascular is needing a Medical Front Office Coordinator to join our team at APEX Vascular in Powell, TN
Responsibilities:
- Monitors productivity and efficiency of staff and workflows, ensuring proper workflows are being followed.
- Efficiently solve problems and communicate with team members regarding best practices.
- Communicate with office manager regarding any workflow or front office procedures that need escalation.
- Maintains positive and effective communication
- Partners with Office Manager and Director of Operations in all employee administration issues
Position Requirements:
- Fosters a positive working environment that is responsive to patient and employee needs.
- Trains and directs front office staff in efficient and effective intake policies and procedures.
- Effectively communicates within team, department, interdepartmentally and supervisor with ideas, issues, and resolutions.
- Maintains effective working relationships with peers for continuity and efficiency in workflows.
- Maintains accurately documented policies and procedures.
- Privately answers and responds to any patient questions and/or concerns.
- Maintains an orderly and clean office and patient lobby
- Maintains and re-stocks office supplies; notify appropriate personnel of inventory for purchasing
- Perform any other services deemed reasonable by physician or manager
- Utilizes patient scheduling and chart software in proficient manner.
- Follow confidentiality and security rules when providing patient information; follow HIPAA guidelines
- Adhere to OSHA guidelines and participate in safety programs
- Perform any other services deemed reasonable by physician or supervisor
Qualifications:
- High school diploma or equivalent.
- A minimum of two years’ experience with insurance in a medical office or other healthcare setting.
- Must understand medical terms and abbreviations