What are the responsibilities and job description for the Medical Assistant 2 position at US Foot and Ankle Specialists?
US Foot & Ankle Specialists is looking for a Medical Assistant 2 to join our growing podiatry practice. If you enjoy working directly with patients, supporting physicians, and being part of a team, we'd love to meet you!
As a Medical Assistant 2, you'll support physicians with hands-on patient care and provide front desk support such as scheduling, check-in, and patient communication. You’ll use both your clinical skills and your administrative strengths. This hybrid role is perfect for someone who enjoys variety and wants to be cross-trained in multiple areas of the office.
Essential Functions/Responsibilities (other duties may be assigned):
- Welcome patients, room them, take vitals, update medical history, and prepare them for exams
- Assist providers with injections, wound care, nail care, minor procedures, and in-office surgeries
- Apply DME, strappings, and pads; take X-rays; prepare and submit lab specimens
- Clean and sterilize instruments, stock rooms, and maintain daily supply readiness
- Answer phones, schedule appointments, manage provider calendars, and handle patient check-in/out
- Verify insurance, referrals, and authorizations; collect copays and patient balances
- Maintain and update patient records through scanning, faxing, and data entry
- Support billing follow-ups, orthotics tracking, and end-of-day documentation
Required Skills and Experience:
- High School Diploma or GED
- Medical Assistant program completion or 2 years of clinical experience
- CMA or RMA certification preferred but not required
- Strong multitasking, communication, and customer service skills
- Experience with EMR systems, medical terminology, and basic insurance processes
- Ability to work in a fast-paced environment and assist wherever needed
- Ability to travel between local office locations, as needed
- Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
Benefits Offered:
- Health Insurance (Single & Family plans available)
- Life Insurance
- Disability Insurance
- 401(k) Plan with Company Match
- Employee Discount Program
- Paid Time Off
- Paid Holidays
Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
- Sit, talk, hear, and use hands to write, type, or operate office equipment
- Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
- Perform repetitive motions, including reaching overhead and typing
- Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
- Maintain peripheral vision, depth perception, and focus adjustments