What are the responsibilities and job description for the Product Manager, Member Experiece position at US Fitness?
Product Manager, Member Experience
We're hiring a Product Manager to own the digital experience for our members, focusing on our mobile app and other member-facing technologies. You'll drive the roadmap, dig into what members need, and work closely with our dev team to ship features that make their experience better.
What You'll Do:
- Own and prioritize the product roadmap and backlog
- Gather requirements from members, staff, and internal stakeholders
- Partner with engineering and design to scope and ship features
- Create Product Requirements Documents and corresponding user stories
- Run user research and testing to validate what we build
- Track success metrics and let data guide decisions
- Operate as scrum master for the product team
What We're Looking For:
- 5 years of product management experience, ideally with consumer apps
- Strong track record of managing roadmaps, writing requirements, and collaborating with development teams
- Comfort running user research to back up product decisions
- Great communication skills, you'll bounce between technical and non-technical folks
- Passion for fitness, wellness, or member-centric experiences
- Experience managing vendor relationships
What's Nice to Have:
- UX/UI experience
- A/B Testing experience
- Technical know-how, able to understand APIs and basic architectural structure
What Makes You Successful:
- Creative problem-solver who brings vision to product decisions
- Proactive partner in identifying areas for improvement and building the product roadmap
Benefits & Perks:
- Complimentary club membership guest privileges
- Discounts on training, spa services, programs, and apparel
- Medical, dental, vision, life insurance, 401(k), and paid time off
Why Join Onelife Fitness?
This is an opportunity to shape the digital experience for one of the fastest-growing health club companies in the industry. You'll have a direct impact on how members interact with our app and technology, working at the intersection of product, fitness, and member experience as we continue to grow through new club development and acquisitions. If you're passionate about building great products, solving member pain points, and creating exceptional digital experiences, we'd love to hear from you.
ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER.
US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.
EEO is the LAW.
Reasonable Accommodations: If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email careers@usfitnessgroup.com."