What are the responsibilities and job description for the Lead Facilities Technician position at US Fitness?
Be the hero behind the scenes. Our members love spotless clubs and equipment that just works-and you'll make that happen. As a Lead Facilities Technician, you'll own repairs and preventive maintenance, quarterback Major Tickets, support fellow techs, and step in for the Regional Facilities Manager when needed. If you like solving problems, staying organized, and keeping people safe, you'll love this role.
What you'll do
- Keep clubs humming: Manage repair & maintenance workflow in ServiceChannel and hit KPIs for response and completion times.
- Lead the tough stuff: Tackle Major Tickets and high-priority projects across the region; support techs on complex repairs.
- Be the deputy: Cover for the Regional Facilities Manager during PTO and ensure operations stay smooth.
- Fix it right the first time: Perform carpentry, tile, painting, drywall, plumbing, electrical, and mechanical repairs.
- Stay ahead of issues: Conduct regular inspections to spot hazards and maintenance needs before they become problems.
- Communicate clearly: Keep club leaders and the Facilities team updated on repair status and timelines.
- Answer the call: Handle after-hours and emergency on-call work as needed.
- Get where you're needed: Travel between assigned clubs in your own vehicle (mileage reimbursed).
You'll thrive here if you...
- Deliver the Ultimate Fitness Experience with a service-first mindset.
- Are organized, detail-oriented, and great at juggling priorities.
- Can coach and support other technicians with patience and clarity.
- Communicate professionally with club staff, management, and senior leadership.
- Know your way around general building systems (carpentry, plumbing, electrical, mechanical).
- Are comfortable using ServiceChannel (or eager to learn it quickly).
- Can work a flexible schedule, including early mornings, evenings, weekends, and on-call.
Position Requirements
- 5 years of facilities experience (preferred).
- Experience with complex facilities projects (preferred)
- Basic skills in carpentry/painting/drywall and general repair.
- Foundational understanding of commercial electrical, plumbing, and mechanical systems (apprentice or supervised experience welcome).
- Experience with ServiceChannel or similar CAFM/FMS.
- Strong work ethic: punctual, organized, detail-oriented, and safety-minded.
- Friendly, professional, and patient communicator (verbal & non-verbal).
- Clean, professional appearance and great customer service instincts.
- Ability to choose and use the right tools safely and effectively.
- Valid Driver's License and willingness to work flexible hours.
- Multi-site facilities maintenance experience required.
- Relevant facilities certifications are a plus.
Perks & benefits
- Complimentary membership guest privileges
- Discounts on Personal Training, Mind&Body, Aquatics, Kids Programs, Serenity Day Spa, and apparel
- Employee referral program
- In-house Continuing Education Credits CEC reimbursement
Additional full-time benefits
- Medical, Dental, Vision, Supplemental & Group Life Insurance
- 401(k) Retirement Plan
- Paid Time Off
ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER.
US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.
EEO is the LAW.
Reasonable Accommodations: If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email careers@usfitnessgroup.com."