What are the responsibilities and job description for the Assistant General Manager position at US Fitness?
We're growing and looking for an energetic Assistant General Manager to help lead membership growth and club operations. You'll coach and inspire the membership team, support club departments (front desk, housekeeping, etc.), and partner with the GM to deliver an outstanding member experience every day. If you're a people-first leader who loves sales, operations, and building great teams, this is for you.
What you'll do:
- Lead and coach the membership team to drive sales and exceed revenue goals
- Recruit, hire, train, and develop membership consultants and departmental staff
- Manage daily club operations and step in as Manager-on-Duty when needed
- Oversee at least one department (scheduling, performance, hiring, and discipline)
- Host tours, convert prospects, and ensure accurate onboarding & paperwork
- Track leads, run reports, and support club marketing and outreach
- Maintain high standards for member service, safety, and club appearance
- Work flexible hours including early mornings, evenings, and weekends
What we're looking for:
- High School Diploma or GED
- Strong selling and coaching skills.
- CPR/AED certification (or willingness to obtain within 30 days).
- Preferred: Bachelor's degree (exercise science, business, or related) and 2 years' sales/management experience.
- Excellent communication, leadership, organization, and a friendly, professional presence.
- Comfortable using basic computer systems (MS Office, CRM/sales tracking).
Benefits & Perks:
- Complimentary club membership guest privileges
- Discounts on training, spa services, programs, and apparel
- Employee referral bonus
- In-house Certification Continuing Education
- Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off
ONELIFE IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER.
US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.
EEO is the LAW.
Reasonable Accommodations: If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email careers@usfitnessgroup.com."