Demo

Patient Services Coordinator II

US Fertility
York, NY Full Time
POSTED ON 3/28/2026
AVAILABLE BEFORE 5/28/2026

Enjoy what you do while contributing to a company that makes a difference in people’s lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We have an immediate opening for a Patient Services Coordinator II to join our RMA of New York team at our Downtown practice. The schedule is working Full-Time Monday through Friday, daytime hours. This full-time (40 hours a week) day shift position requires one weekend (Saturday and Sunday) shift a month and two holidays a year at our Madison Ave location. When working on the weekend and/or holiday the hours are 7:00 AM to 12:00 PM. The pay range for this position is $26.00-$31.00 per hour.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Coordinator II is responsible for:

  • Interacting with patients; practicing effective, courteous communication
  • Working the front desk
  • Scheduling patient appointments and in-office procedures
  • Managing the physician’s schedules and preparing letters and reports and handling special projects as assigned
  • Handle all letters for patients and assist with patient requests related to their treatment at our practice
  • Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed

What You'll Bring:

The skills and education we need are:

  • Good judgement and takes initiative.
  • Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
  • Passionate about providing excellent patient care.
  • Ability to work independently and as part of the team.
  • A successful candidate must possess a bachelor's degree or higher.
  • Medical office experience is a plus; related job experience is required
  • Interest in the field of reproductive medicine is a must.
  • Excellent organizational and interpersonal skills are required
  • Strong verbal and written communication skills are a must
  • Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.

    More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

    What We Offer:

    • Full-Time Employees (30 hours/week):
      Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
    • Part-Time Employees:
      401(k) with company match and performance-based bonus opportunities
    • Per Diem Employees:
      401(k) with company match

    At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

    To learn more about our company and culture, visit here.

    Salary : $26 - $31

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