What are the responsibilities and job description for the Medical Administrative Assistant position at US Fertility?
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including Ovation Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for a Medical Administrative Assistant to join our team at Ovation Fertility in Austin, Texas.
- Schedule: Monday through Friday, from 7:30 AM to 4:00 PM, with every third weekend from 7:00 AM to 11:00 AM, and 2 to 3 holidays per year
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Medical Administrative Assistant will:
- Provide day-to-day support to ensure efficient operations of the Ovation Lab Administration Department
- Prepare IVF Lab folders for upcoming IVF, FET, and Donor egg cycles
- Scan to file and print completed IVF, FET, and Donor egg cycles
- File completed IVF folders
- Photocopy forms and packets used in IVF lab
- Order office supplies
- Answer Ovation website inquiries
- Schedule Semen Analysis, IUI, and Sperm Cryo appointments by phone
- Upload results to patient portal and fax results to referring MD office
- Perform other clerical duties as determined by Management
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
- High School diploma required
- 1 year of data entry into an EMR system
- Experience as an Administrative Assistant strongly preferred
- Excellent interpersonal, multitasking, and organizational skills
- Ability to work independently
- Exceptional written and verbal communication and attention to detail
- Ability to work as part of a team
- Flexibility and willingness to learn
- Computer skills including Microsoft Word, Excel, Access
- Knowledge of relevant clinical and patient care regulations, policies, procedures, and standards
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30 hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.