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Vice President of Operations - South Carolina

US Eye
Charleston, SC Full Time
POSTED ON 3/9/2024 CLOSED ON 5/8/2024

What are the responsibilities and job description for the Vice President of Operations - South Carolina position at US Eye?

VICE PRESIDENT OF OPERATIONS - SOUTH CAROLINA 

Location: Charleston, SC

US Eye is seeking a Vice President of Operations to lead operations for our rapidly growing South Carolina market.   You will be guiding a team of operators and staff supporting an expanding Carolina Eyecare Physician team of 16 ophthalmologists and 12 optometrists providing care at 20 clinics and our ophthalmic surgery center.

About the Area: Discover the Charleston lifestyle, where historical charm blends seamlessly with coastal elegance. The city's rich history is on full display through cobbled streets and exquisite antebellum homes, while a vibrant culinary scene offers delectable Lowcountry cuisine and award-winning restaurants. Embrace a coastal living experience, relishing sun-soaked days by the ocean and participating in a thriving cultural scene filled with festivals and outdoor activities. Charleston invites you to slow down, appreciate life's simple joys, and become a part of its timeless community.

About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of South Carolina’s leading eye care practices providing care in ophthalmology and optometry. Founded over 20 years ago, Carolina Eyecare Physicians has a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures and employing world-class physicians. With 20 locations, 28 providers and the best and brightest team members, Carolina Eyecare Physicians is proud to be named the #1 practice in the area and a partner practice of US Eye. www.CarolinaEyecare.com

About US Eye: US Eye is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With over 60 clinics and 5 surgery centers, led by 115 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas and Virginia. www.USEye.com

Job Summary: The Vice President of Operations for South Carolina supports the growth and ongoing operational success of US Eye, leads collaborative efforts to drive impactful strategic and operational outcomes, provides oversight and guidance to departmental operations at all locations within the South Carolina market.

Essential Job Functions:
  • Establishes, implements, and communicates the strategic direction of the organization’s operational goals.
  • Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operational projects and systems.
  • Ensures that all locations and physician teams are appropriately organized and staffed.
  • Recruits, trains, and oversees director and management-level staff in the department (front office and clinic).
  • Oversees the delivery of excellent customer service within each department as evidenced by company standards and policies.
  • Identifies, recommends, and implements new processes, technologies, and systems to increase operational efficiencies.
  • Establishes key performance indicators and monitors performance to proactively identify productivity gaps and propose solutions.
  • Interacts and communicates effectively with all levels of management, physicians, staff, vendors, and patients.
  • Drives process improvement resulting in improved patient satisfaction, increased clinical revenues, improved staff efficiency and reduced costs.

Requirements:
  • Demonstrated knowledge of healthcare management and business operations
  • At least 10 years of previous management experience within a multi-site healthcare organization, ophthalmology/optometry experience a plus.
  • Demonstrated ability to be an effective, results driven leader.
  • Demonstrated ability to collaborate, problem solve, and think strategically.
  • Ability to build and foster strong working relationships with physicians and staff at all levels
  • Strong level of business acumen and analytical skills, including the ability to intelligently use data to drive key business decisions.
  • Demonstrated knowledge of practice management and EMR systems
  • Bachelor’s degree

Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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