Court Services Clerk

U.S. DISTRICT COURT

NORTHERN DISTRICT OF OHIO

CLEVELAND, OHIO

COURT SERVICES CLERK

Position Overview:

The United States District Court for the Northern District of Ohio is seeking a Court Services Clerk to join the Clerk’s Office in Cleveland, Ohio. This position is also known as a Jury Clerk. Our fast-paced, prestigious environment consists of challenging and rewarding work, training opportunities, and the potential for advancement for bright people with strong initiative, flexibility, and ability to multi-task. (Promotion potential to CL 24 without further competition.)

The Court Services Clerk provides basic support and assistance with administrative, technical and customer service work over multiple functions in accordance with approved internal controls, procedures, and rules. The Court Services Clerk ensures efficient and fair operations of court programs, including but not limited to, Jury, Naturalization, ADR, Statistics, and Pro Bono. The Court Services Clerk also assists with other operational activities as required.

Duties and Responsibilities include, but are not limited to the following:

• Prepares and mails summons notices and forms. Processes returned summons, including data entry and preparation of excusal letter.
• Operates the court’s Jury Management System (JMS) and the e-juror component of JMS and other automated systems.
• Performs quality checks on data entry and makes appropriate corrections. Maintains the interactive voice response system for summoned jurors. Maintains and updates demographic and other information on juror candidates.
• Resolve routine juror candidate requests for deferral, waiver, or special needs. Prepare “failure to appear” letters and reschedule and/or advise supervisor of non-compliant jurors.
• Checks-in jurors, enters payroll, conducts juror orientation, and assists jurors with their logistical needs. Monitors and records juror attendance and selection and prepares attendance certificates. Prepares, receives, and processes juror exit questionnaires.
• Assist with Naturalization check-in and ceremonies, name change requests, and addressing new citizen questions.
• Purchases refreshments as needed.
• Prepares documents to be given to the public.
• Assists with ADR and Pro Bono Recordkeeping.
• Routinely monitors jury & naturalization spaces and makes requests for maintenance.
• Perform other operational, administrative, or technical support duties as assigned.

Qualifications (Must be met at the time of application):

To qualify, applicants must be a high school graduate and have a minimum of two (2) years of general experience. General experience is progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.

Required Skills:

• Proficiency with Windows-based applications, including database, spreadsheets, Microsoft Word and Adobe PDF files specifically as it relates to preparing basic documents, entering and checking data in computerized databases, and preparing reports
• Ability to learn local court rules, practices, policies and procedures regarding the administration of jury panels. Ability to learn the terms and processes used for court calendars and dockets
• Outstanding customer service and support skills
• Ability to communicate effectively, both orally and in writing
• Ability to apply a body of rules, regulations, directives or laws
• Strong attention to detail and organization skills
• Ability to maintain strict confidentiality and work under deadlines
• Ability and willingness to travel occasionally to district offices

HOW TO APPLY:

Email the following documents IN A SINGLE PDF document to apply@ohnd(dot) uscourts(dot)gov. ALL DOCUMENTS MUST BE PROVIDED TO BE CONSIDERED FOR THIS POSITION:

• Subject of Email should read: Court Services Clerk
• Cover Letter addressing your particular skills and experience; with an explanation of how those skills and experience may contribute to the organization.
• Current Resume.
• List of three (3) professional references.
• Completed Employment application (AO78) found at this link: https://www.ohnd.uscourts.gov/careers

Applicants selected for interviews must travel at their own expense and relocation expenses will not be reimbursed.

First consideration will be given to application packets received not later than the close of business (5:00 p.m. EST), on February 8, 2021. All requested documentation must be provided in order to be considered for this position.

THE UNITED STATES DISTRICT COURT IS AN EQUAL OPPORTUNITY EMPLOYER.

All applicants must be a U.S. Citizen or be eligible to work in the United States. All appointments subject to FBI Fingerprint background investigation; with periodic reinvestigation, if applicable. Retention depends on favorable suitability determination. Judiciary employees serve under excepted appointments, and are considered “at will” and can be terminated with or without cause by the Court. All appointments are subject to mandatory electronic funds transfer. All employees are required to adhere to the Code of Conduct for Judicial Employees that is available to review at http://www.uscourts.gov/rules-policies/judiciary-policies/code-conduct/code-conduct-judicial-employees

The Court reserves the right to fill more than the advertised number of positions with this announcement, may modify the conditions of this job announcement, or may withdraw the announcement, any of which may occur without prior written or other notice.

Job Type: Full-time

Pay: $42,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• How many years of legal experience do you have?
• What is your current salary and what is your salary expectation if you are offered the position?

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $42,000 - $62,000