Program Analyst

The position is in the Human Capital Management, Workforce Management and Consulting Office, Executive Support Services (ESS) office and reports to the Director, ESS. The position performs duties to support the current and future needs of the senior executive human resources (HR) community within VHA/VACO and ESS, and several national level external customers. EDUCATION: There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ . RESPONSIBILITIES:

Monitors and manages incoming actions and requests from initial receipt to completion and closeout.

Conducts or participates in special information flow studies, analyses, presentations and briefings.

Serves as the Executive Assistant and the key staff advisor to the Director, ESS.

The position conducts analytical studies on operational processes, issue topics, or related special projects.

Serves as the responsible contact for leading projects from initiation to completion and may be required to present the results to senior leadership.

Leads major quality and process improvement initiatives by creating and implementing plans and procedures for enterprise-wide deployment across ESS, supporting VHA senior executives and field offices.

Serves as an expert analyst applying advanced qualitative and quantitative methods to evaluate program effectiveness and improve complex HR processes and systems.

Analyzes individual programs, functions and organizations at the national level to determine whether programs in current use are effective in accomplishing objectives.

Work Schedule: 8:00-4:30 Monday-Friday

Compressed/Flexible: May be available

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.

Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.

Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.

Position Description/PD#: Program Analyst/ PD533160

Relocation/Recruitment Incentives: Not authorized

Critical Skills Incentive (CSI): Not authorized

Permanent Change of Station (PCS): Not authorized

QUALIFICATIONS: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/01/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

Specialized Experience : Have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. To meet the minimum qualifications for this position, you must meet the following examples of specialized experience. Examples of specialized experience would typically include, but are not limited to:

Monitors and manages incoming actions and requests from initial receipt to completion and closeout.

Conducts or participates in special information flow studies, analyses, presentations and briefings.

Serves as the Executive Assistant and the key staff advisor to the Director, ESS.

The position conducts analytical studies on operational processes, issue topics, or related special projects.

Serves as the responsible contact for leading projects from initiation to completion and may be required to present the results to senior leadership.

Leads major quality and process improvement initiatives by creating and implementing plans and procedures for enterprise-wide deployment across ESS, supporting VHA senior executives and field offices.

Serves as an expert analyst applying advanced qualitative and quantitative methods to evaluate program effectiveness and improve complex HR processes and systems.

Analyzes individual programs, functions and organizations at the national level to determine whether programs in current use are effective in accomplishing objectives.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ . SALARY: QuantitativeValue EMPLOYMENT TYPE: Other