Pharmacy Supervisor - Outpatient

The primary function of the Pharmacy Supervisor - Outpatient is to direct and coordinate the daily workflow and operational activities within the Outpatient Pharmacy settings located within the Phoenix VA Health Care System (PVAHCS), as well as to support productivity of all areas as a working pharmacist. The Outpatient Pharmacy Supervisor has full responsibility for the operation of all Outpatient Pharmacy services for patients according to VHA and PVAHCS policies and procedures.

EDUCATION: Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ . RESPONSIBILITIES: 30 Day Hiring Model

The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions. Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty.

What Applicants Can Expect:

Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.

Quick Interviews & References

HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.

Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer.

Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions.

After meeting pre-employment requirements, candidates will receive a final job offer and start date. Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service. If selected, applicants should be prepared to come onboard within 30 days of the announcement closing.

Major duties include but are not limited to:

ADMINISTRATIVE AND SUPERVISORY RESPONSIBILITIES:

Provides first-line coordination and oversight for Outpatient Pharmacy pharmacist and technician work activities, including staff leave and scheduling, staff work assignments, order verification processes, veteran and non-veteran telephone customer services, and regulatory compliance regarding medication control and security.

Monitors and supports Outpatient pharmacy compliance with existing regulatory rules, laws, and standards. Ensures section compliance with all Joint Commission National Patient Safety Goals, DEA, FDA, ASHP and OIG regulations and standards.

Interviews employment candidates, makes selection recommendations, conducts performance evaluations, recommends appointments, special advances in addition to a full range of personnel actions such as promotions, placements, counseling, disciplinary actions, ratings, etc. Works with Human Resources to author and deliver any approved actions.

Submits required reports, action items and suspense items in a timely manner. Provides the Chief of Pharmacy and Pharmacy Management team reported information on department performance. Collaborates with management counterparts to retrieve necessary information from other programs when required.

Submits required reports, action items and suspense items in a timely manner. Provides the Chief of Pharmacy and Pharmacy Management team reported information on department performance. Collaborates with management counterparts to retrieve necessary information from other programs when required.

OPERATIONAL MANAGEMENT I COMMUNICATION

Conducts routine huddle-type communications to ensure staff awareness of daily scheduling and work requirements.

Conducts staff meetings at least monthly and submits minutes via e-mail to all direct pharmacists and technician team members and pharmacy administration.

Ensures that Outpatient Staff members understand how to report actual and/or potential medication errors and adverse events that can be used to promote quality improvement initiatives promoting patient safety.

Develops, establishes, implements, and maintains written policies, and standard operating procedures defining operational requirements and makes them readily available for staff review.

Ensures that all assigned subordinate personnel using drug dispensing and storage automation are trained on use of equipment prior to being granted access codes and passwords.

TRAINING/ EDUCATION:

Coordinates the training of all pharmacists and technicians within assigned area.

Completes required competency in assigned specialized areas (e.g., controlled substance dispensing, medical center mandatory training, etc.).

Ensures timely completion of all position pre-requisites and requirement established by PVAHCS, VISN 22 and VHA (e.g., documentation of licensure, education hours and mandatory training.

Work Schedule : Full Time Monday-Friday 6:30 a.m. to 3:00 p.m.

Telework : Not Available

Virtual: This is not a virtual position.

Functional Statement # : 000000

Relocation/Recruitment Incentives : Not Authorized

Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements :

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)

Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).

License: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

English Language Proficiency: Pharmacist must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d).

Grade Determinations : In addition to the basic requirements, the following criteria must be used when determining the appropriate grade assignment of candidates.

GS-13 Pharmacy Supervisor - Outpatient

Experience: Possess one year of experience equivalent to the next lower grade (GS-12).

AND

Demonstrate the following Knowledge, skills, and abilities (KSAs) :

Ability to effectively supervise subordinate staff.

Ability to communicate orally and in writing to persuade and influence clinical and management decisions.

Expert understanding of regulatory and quality standards pertaining to pharmacy.

Skill in managing people or programs.

Preferred Experience: Prior supervisory experience preferred, with 1 year working in a high volume outpatient setting.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ .

The full performance level of this vacancy is GS-13.

Physical Requirements: The work requires regular and recurring physical exertion, involving standing or sitting for prolonged periods of time, typing, walking distances within the medical center, lifting/carrying (45 pounds and greater) of pharmaceutical supplies, and pushing/bending/stooping/stretching. SALARY: QuantitativeValue EMPLOYMENT TYPE: Other