Management Analyst (Program Analyst)

This position is located in the Veterans Service Center (VSC) in the Montgomery VBA Regional Office. The Management Analyst is primarily responsible for performing analytical studies on various programs and operations within the VSC to determine their effectiveness and efficiency. The incumbent participates in program and systems development and is responsible for coordinating changes and improvements of new standards and systems among program heads. EDUCATION: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date. RESPONSIBILITIES: Typical duties include, but are not limited to:

Provides qualitative and quantitative assessments of a wide range of Division operations.

Strategic planning and assisting in the implementation of revised organizational structures, and designing and conducting studies.

Recommends solutions on inter-team issues and matters with external factors.

Communicate relevant information to resolve issue and develop solutions. Recommend solutions to management concern in or observable conditions.

Prepares, for the VSCM's review and signature, assorted memorandums, letters, service center bulletins and other written communication incorporating analysis, trend and findings

Liaison between the VSCM and supervisors, VSCM and Director's Office, VSCM and VA Central Office Business lines and VSCM and other stakeholders

Develop strategies with contingency plans to implement the organization's goals.

Tracks Division progress and trends with respect to goals and facilitates work or program reviews in order to improve division results.

P romotion Potential: There is no promotion potential. The full performance level of this position is GS-11.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm

Compressed/Flexible: Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Management Analyst (Program Analyst) GS-11: 38487A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Bargaining Unit: No QUALIFICATIONS: To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/24/2026.

TIME-IN-GRADE REQUIREMENT : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

For a GS-11 position you must have served 52 weeks at the GS-09 .

If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-11 (or higher) and the promotion potential of your current position must be at least GS-11.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience and/or education as described below:

GS-11 Grade Level:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Specialized experience includes but not limited to experience conducting analyses of reports and processes; gathering information and consolidating into reports; and making recommendations to management for improvement on processes and procedures based on analytical results.

OR

Education Substitution: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Ph.D. or equivalent doctoral degree or successful completion of three (3) years of progressively higher-level graduate education leading to such a degree or a LL.M., if related, and obtained in an accredited college or university.

OR

Combination of Education and Experience: Applicants may also combine education and experience to qualify at this level. Equivalent combinations of (1) specialized experience and (2) Ph.D. graduate education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.

Combining Education & Experience : If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information .

Volunteer Experience : Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements :The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ . SALARY: QuantitativeValue EMPLOYMENT TYPE: Other