Client Services Representative - Operations Department

COMPANY OVERVIEW

RAS LaVrar is a rapidly expanding creditors’ rights law firm servicing some of the largest financial institutions in the country. Our offices, home to hundreds of employees across seven states, work diligently to ensure our interests are in constant alignment with those of our clients. Our firm maintains a collegial work environment with opportunities for training and professional development. This is a high-volume and fast-paced practice that prides itself on efficiency and innovation.

POSITION SUMMARY

Client Services Representatives at RAS LaVrar work closely with Legal Assistants to prepare deliverables, field questions, and communicate responses to and from the firm’s clients. Individuals working in this position do some investigative work, but primarily compile and synthesize findings prepared by colleagues into deliverables for the firm’s clients. Client Services Representatives are not expected to draft pleadings.

Responsibilities and Duties:

The following responsibilities are central to the role:

• Prepare deliverables
  1. Work with colleagues to assemble data and commentary requested by clients
  2. Ensure assembled data and commentary accurately addresses clients’ requests
  3. Synthesize data and commentary into responses for the firm’s clients
• Communicate with clients
  1. Navigate a network of channels through which the firm communicates with clients
  2. Closely monitor inbound communication from the firm’s clients to ensure it is answered promptly
  3. Relay inquiries from the firm to its clients and follow up for responses
  4. Represent the firm in a professional manner

Core Competencies & Required Skills:

Candidates who succeed in this position typically:

• Are results-oriented.
• Pay close attention to detail.
• Display comfort and sensibility when working in a high-volume, fast-paced environment.
• Beat deadlines.
• Exhibit time-management skills/ability to work on multiple projects simultaneously.
• Take pride in the ability to work independently and problem solve.
• Demonstrate excellent verbal and written communication skills, including phone and email etiquette.
• Possess foundational computer knowledge and skills including familiarity with programs within the Microsoft Office Suite, especially Microsoft Excel.

Educational/ Experience Qualification:

• Bachelor’s Degree or higher preferred
• Individuals who excel in this role typically have academic backgrounds in business, marketing, accounting, and/or public relations.

Working Conditions:

• Onsite Position - Plantation, Florida
• Operates no tools, machines or equipment
• No significant lifting

Benefits:

• Paid time off
• Paid holidays
• 401K Plan
• Medical, dental, vision and supplemental health insurance plans
• Voluntary life insurance plan

Work Environment

• Mondays to Fridays
• Office Located in Plantation, FL
• Position : On site role
• Shift options to choose from 
  • 8am to 5pm 
  • 8:30am to 5:30pm
  •  9am to 6pm

RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.