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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager – JLL

What this job involves:

Join JLL as an Assistant Facilities Manager and play a pivotal role in delivering exceptional facility operations. In this position, you'll manage critical site operations, oversee vendor relationships, and ensure seamless service delivery while supporting strategic initiatives that enhance workplace experience. This role offers the opportunity to lead a dynamic team, drive operational excellence, and build strong client partnerships in a fast-paced, collaborative environment. If you're passionate about facilities management and ready to make a meaningful impact, this is your chance to grow with a global industry leader.

What your day-to-day will look like:

Site and Vendor Management

• Manage the site in accordance with all agreed policies, procedures, and contract scope.
• Oversee vendor relationships for janitorial, mechanical, electrical, plumbing, carpentry, HVAC, critical systems maintenance, and other services defined within the portfolio of respective sites.
• Track and audit work orders within the CMMS platform to ensure vendor compliance with Service Level Agreements.
• Support the sourcing SME and FM through the vendor contract procurement process.
• Ensure all vendors are in compliance with contract terms and that all insurance requirements are met.
• Ensure compliance with all health and safety, environmental, and risk management policies and procedures in conjunction with the FM.
• Coordinate internally with partner teams, which may include fitness, food services, security, and capital projects.
• Support the site and FM in implementing the client's short- and long-term projects.
• Support other site operations activities as needed, including moves/reconfigurations, events, safety, reception, and mail services.

Client Relationship Management:

• Proactively develop and manage client relationships, consistently meeting or exceeding key performance indicators.
• Comply with all requirements of the client contract.
• Deliver an exceptional quality of service to the client, as reflected in client feedback.
• Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.

Finance Management / Cost Control / Profitability:

• Assist the FM in achieving or exceeding financial targets and KPIs.
• Assist with annual budgeting, quarterly forecasting, and monthly spend reporting (actual vs. budget, variance analysis) for the site(s).
• Manage vendor purchase orders, invoices, and payments, and conduct monthly financial reconciliations.
• Help develop and approve the annual capital plan for the campus, interfacing closely with the client.

Leadership / Staff Management:

• Lead, develop, and supervise a professional, friendly, creative, energetic, and detail-oriented team dedicated to delivering extraordinary service.
• Assist the team with setup for client events.
• Provide excellent onboarding, training, and team-building support.
• Actively foster an environment of teamwork, cooperation, performance excellence, and personal success.
• Act as an ambassador for JLL, upholding the firm's core values of Teamwork, Ethics, and Excellence.

Required Qualifications:

• Minimum 2 years of supervisory experience in facilities management or related field.
• Proficiency in enterprise workplace management systems, digital ticketing platforms, and data reporting tools.
• Proficiency with Corrigo or similar CMMS platforms.
• Strong analytical, organizational, and presentation skills.
• Demonstrated ability to utilize information technology tools and platforms effectively.
• Experience managing vendor relationships and ensuring contract compliance.
• Basic operational skills in Excel and Google Docs.

Preferred Qualifications:

• Associate's or Bachelor's degree in Facilities, Property, Business, or a related field.
• Facility Management Professional (FMP) certification.
• Exceptional attention to detail.
• Proven teamwork and communication abilities.
• Experience using generative AI tools and conversational search applications to accelerate data analysis and improve operational workflows.
• Demonstrated people management and team development capabilities.

Location: Reston, VA

Schedule: 8:00 AM – 5:00 PM, with overtime opportunities.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.