What are the responsibilities and job description for the Information Technology Specialist position at US Air Combat Command?
Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Resource Management Department on Offutt AFB.
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This job is open to
The public
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Summary of Position:
Serves as the primary Information Technology Specialist and Systems Administrator for all networks within the Force Support Squadron. This position is responsible for the planning, design, implementation, and maintenance of all computer systems and networks. The role provides crucial technical support, ensures system security, and manages IT assets to support the squadron's mission. This is a position of trust.
System and Network Administration:
Manages and maintains all squadron computer networks, servers, and personal computers (PCs). Installs, configures, and updates software and hardware across all computer equipment. Performs imaging and configuration of new PCs and laptops. Executes and tracks Time Compliance Network Order (TCNO) patches and ensures adherence to standard desktop configurations. Manages trouble ticket system and provides customer support to computer systems issues.
Cybersecurity and Compliance:
Serves as the lead for Payment Card Industry (PCI) Data Security Standard (DSS) compliance, ensuring all payment processing systems and procedures adhere to PCI requirements. Conducts regular risk assessments and on-going checks to ensure the effectiveness of PCI DSS controls. Acts as the primary point of contact for cybersecurity audits and remediation activities.
Customer Support and Training:
Provides high-quality technical support and troubleshooting for all squadron personnel. Diagnoses and resolves hardware and software issues in a timely manner. Develops and delivers training to squadron personnel on the effective use of computer systems and software.
IT Asset Management and Planning:
Conducts analyses and provides recommendations for the acquisition of new hardware and software to enhance efficiency and economy. Manages the inventory of all Automated Data Processing Equipment (ADPE). Assists with the disposal of outdated ADPE through the Defense Reutilization and Marketing Office (DRMO) or other official channels.
Key Roles:
Serves as the designated Computer Support Administrator (CSA), Functional System Administrator (FSA), and Organization Computer Manager (OCM).
Additional Duties:
May be required to work an uncommon tour of duty, including nights, weekends, holidays, and down days. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12927074
Requirements
Conditions of employment
- This position requires the incumbent to complete a background investigation with favorable results.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/08/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have a working knowledge of most recent industry Windows/Microsoft operating programs. Must understand the differences of each system. Must have working knowledge to install these operating systems and train users. Possess sufficient knowledge of electrical requirements and communications cabling to conduct surveys and propose necessary upgrades required to install new and/replacement systems. Must have knowledge of current "off-the-shelf' hardware, software and operating systems to be able to make well-informed recommendations for the purchase of new equipment and to actively participate in the source selection process. Position is a drug-tested position. Incumbent may be subject to random testing for drug use. Must be physically able to lift up to 50 lbs. Must be able to work in enclosed spaces. Must possess a valid motor vehicle operator's license
.
Conditions of Employment: Must possess Information Assurance Technician Level 2 certification within 6 months of hire. Must have 2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree or one-year specialized experience. Experience must be IT-related and equivalent to the NF-03 or GS-07 level. Must successfully complete a physical pre-employment within 60 days of onboarding. Must satisfactory completion a favorable T-3 (Secret Clearance) background investigation is a required.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
- Resume
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/08/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Agency contact information
55 FSS/FSCN
105 Washington Squadr, Building 49, STN #223
Offutt AFB, NE 68113-2084
US
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Overview
- 2210 Information Technology Management
- Suitability/Fitness
Salary : $25 - $28