What are the responsibilities and job description for the Patient Care Representative position at Urology Of Virginia?
Description
Company Overview
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.
Job Overview
We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR’s primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism.
General Duties And Responsibilities
Company Overview
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.
Job Overview
We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR’s primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism.
General Duties And Responsibilities
- Greeting patients and checking them in
- Answering phones
- Scheduling appointments
- Verifying of insurance
- Strong written and oral communication skills
- Critical thinking skills
- Understanding medical terminology
- Ability to operate basic office equipment and other general office duties as assigned
- Ability and willingness to cross train throughout the department
- 1-3 years of recent clerical and administrative experience in a medical setting
- Excellent Customer Service Skills
- High School Diploma or GED required