What are the responsibilities and job description for the Clinical Educator position at Urology America, MSO?
About Urology Austin
Position Summary
Reporting to this Position: None
Qualifications
- Registered Nurse (RN) preferred; other clinical credentials can be considered with relevant experience.
- Minimum 5 years of clinical experience in outpatient or specialty care. Urology experience is a plus.
- Experience leading training, education, or clinical workforce development programs required.
- Strong knowledge of clinical workflows, medical documentation, OSHA/HIPAA compliance, and outpatient procedures.
- Familiarity with EHR systems.
- Excellent verbal and written communication, organization, and instructional skills.
- Strong organizational skills with the ability to manage training schedules, track progress, and ensure consistent delivery across sites
- Proficient in Microsoft Office Suite and training development tools.
Essential Job Duties
New Hire Training
- Deliver onboarding programs for new MAs and clinical support staff, including both classroom-style and hands-on training.
- Train clinical staff on:
- Medical terminology and office procedures
- Electronic health record (EHR) workflows and documentation
- Clinical skills such as vital signs, injections, and specimen handling
- Regulatory compliance (e.g., HIPAA, OSHA, infection control)
- Specimen collection, labeling, and Clinitek testing
- Urology-specific workflows, including PTNS
- Partner with site leadership to track onboarding progress and support the Preceptor Program by training and coaching preceptors.
- Conduct regular skills validations, return demonstrations, and competency check-offs.
- Provide refresher training and follow-up education after audits, incidents, or workflow issues.
- Observe staff performance in clinic settings and deliver real-time coaching and feedback.
- Reinforce documentation best practices and support cross-training to increase staffing flexibility.
- Deliver annual training calendar sessions and scheduled refreshers.
- Use established training manuals, job aids, and checklists to guide sessions.
- Ensure training content reflects updated policies and standards.
- Recommend updates to materials based on staff feedback or observed gaps.
- Track onboarding progress, training completions, and competency documentation.
- Report training outcomes and performance feedback to managers.
- Identify and escalate common training needs and trends.
- Ensure audit readiness by validating staff competencies and compliance.
- Continuously refine training processes to improve scalability and effectiveness.
- Additional duties as assigned.
Physical Demands and Work Environment:
Role requires regular computer and communication tasks, occasional lifting up to 20 pounds, and varied vision use. Work is primarily in a clinic setting with moderate noise, frequent interaction, minimal exposure to communicable diseases, and potential time-sensitive stress. Reasonable accommodations may be provided.Urology Austin offers a competitive benefits package to eligible employees. Below are some of the benefits you may receive as an employee at Urology Austin.
- Medical, Dental, and Vision Insurance
- Short & Long Term Disability
- 401(k) with Employer Contributions and Profit Sharing
- Paid Time Off (PTO)
- Group Term Life Insurance
- Health Care & Dependent Care Flexible Spending Accounts
- Health Savings Account
- Employee Assistance Program (EAP)
- Competitive Wages
- Paid Holidays, No Weekends