Dental Assistant - Anderson, IN 46012

Job Title: Dental Assistant

Reports To: Office Manager

Office Location: 1736 Broadway St. Anderson, IN 46012

SUMMARY:

This position is primarily responsible for supporting dental care delivery by preparing the treatment room, patient, instruments, and materials; passing instruments and materials; and performing procedures in compliance with the Dental Practice Act.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core responsibilities include, but are not limited to:

Clinical Responsibilities:

• Core duties and responsibilities include the following. Other duties maybe assigned. Operate X-ray equipment.
• Prepares the treatment room for patients by following prescribed procedures and protocols. Prepares patient s for dental treatment by welcoming, comforting, seating and draping them. Provides information to patients and employees by answering questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for the dentist’s access; suctioning; and passing instruments.
• Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
• Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
• Maintains the patient’s appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
• Helps dentists manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supplies, and an emergency telephone directory.
• Educates patients by giving oral hygiene, plaque control, and postoperative instructions. Documents dental care services by charting them in patient records.
• Maintains patient confidence and protects operations by keeping information confidential. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols.
• Ensures the operation of dental equipment by completing preventive maintenance requirements; following the manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipts of supplies.
• Conserves dental resources by using equipment and supplies as needed to accomplish job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies.
• Participates in off-site marketing activities.
• Contributes to team effort by accomplishing related results as needed.
• Contribute to a positive, patient-focused work environment.

ATTENDANCE & PUNCTUALITY:

• Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where capable.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual:

• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; Works well in group problem solving situations.

• Technical Skills – Assess own strengths and weaknesses; Pursues training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others.

INTERPERSONAL:

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicit customer feedback to improve service; Responds to request for service and assistance; Meets commitments.

ORGANIZATION:

Business Acumen – Demonstrate knowledge of market and competition; Analyzes market and competition; and adapts strategy to changing conditions.

Cost Consciousness – Works with approved budget; Develops and implements cost saving measures.

Business Necessity – The needs of the employer maybe dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organizational structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted and work is accomplished, with minimal or no advance notice to employees. Accordingly, the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance.

Safety and Security – All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and/or Experience:

  • One year certificate from college or technical school; or three to six months of related experience and/or training; or equivalent combination of education and experience.
• Must have a Valid Radiology License.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Computer Skills:

• To perform this job successfully, an individual should have knowledge of: Internet software; Spreadsheet software; and Word Processing software. Experience with Open Dental is a plus.

Licenses & Certifications:

• Active Indiana Dental Radiographer License is a MUST.
• Certified Dental Assistant (CDA) certification preferred.

Other Skills, Abilities, and Qualifications:

• DANB RHS or CDA exam plus state-run on-the-job training program or ADA-approved college dental assisting program to obtain state x-ray operator equipment license.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly (1/3 to 2/3 of the time) required to stand and walk. The employee is frequently (over 2/3 of the time) required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally (under 1/3 of the time) required to climb or balance, stoop, kneel, crouch, or crawl.
• The employee must frequently lift (over 2/3 of the time) and/or move up to 10 pounds and occasionally (under 1/3 of the time) lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly (1/3 to 2/3 of the time) exposed to working near moving mechanical parts and vibration.
• The employee is occasionally (under 1/3 of the time) exposed to fumes or airborne particles and is at risk of electrical shock.

• The noise level in the work environment is usually moderate.

Committed to Excellence in Urgent and Family Dental Care

At our practice, we are dedicated to fulfilling our mission of providing Urgent Access to Dental Care, Everywhere. We understand that dental emergencies and oral health concerns can arise at any time, and we are committed to delivering immediate, high-quality care when our patients need it most. In addition to urgent dental care, we also offer comprehensive family dentistry services, ensuring that patients of all ages receive the best possible treatment in a welcoming and compassionate environment.

Our core values guide every aspect of our work:

• Do What is Right – We uphold the highest standards of integrity and patient-centered care.
• Grow with Purpose – We are committed to continuous learning, innovation, and professional development.
• Express Gratitude – We foster a culture of appreciation, respect, and kindness.
• Make it Happen – We take initiative, solve problems, and strive for excellence in everything we do.

Under new management, we are dedicated to fostering growth and continuous improvement—not only in patient care but also in the development and well-being of our employees. We believe that exceptional patient care begins with a well-supported team. That’s why we empower our employees with the knowledge, skills, and resources they need to succeed. We prioritize their professional growth and recognize their hard work through:

• Competitive remuneration packages
• Exceptional benefits for a better work-life balance
• Quarterly bonuses aligned with KPI achievements
• Ongoing recognition and appreciation for outstanding performance

As we move forward, we remain steadfast in our commitment to delivering top-tier dental care while creating an environment where our employees can thrive. Together, we are building a stronger, more dynamic practice that benefits both our patients and our team.