What are the responsibilities and job description for the Front Desk with Medical Billing experience position at Urgent Care by the Bay?
Job Summary:
Responsible for greeting patients, creating, updating patient and insurance information in the computer system, verifying and analyzing health insurance benefits, explaining payment policies and billing/collections processes, accepting, posting, and balancing cash drawer.
Primary Job Duties:
§ Maintain a positive & professional attitude while representing Urgent Care by the Bay.
§ Greet, register, instruct, discharge, and provide general assistance to patients.
§ Obtain demographic and financial information and accurately enter into computer system.
§ Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
§ Determine and collect co‐pays, co‐insurance, deductibles, past due balances, and other patient financial responsibility and maintain and balance cash drawer.
§ Confirm medical chart is complete, patient receives physician discharge instructions, and financial responsibility is settled before patient leaves.
§ Interact with the billing staff to ensure maximum reimbursement per encounter. Assist in insurance payment reconciliation and posting.
§ Collect Worker Compensation/Occ Med billing information and submit documentation and insurance information to billing staff.
§ Perform clerical tasks as required.
§ Fulfill medical record requests from insurance, attorney offices, etc.
§ Check voicemails, answer telephone, answer billing inquiries or take messages for Billing.
§ Post patient payments received through mail.
§ Any additional requests as directed by physician or supervisor.
Job Qualifications:
§ High school diploma or equivalent .
§ Medical billing experience and familiarity with basic medical terminology required.
§ Ability to work independently and with the public in a high‐pressure environment.
§ Ability to escort or transport patient by wheelchair or stretcher when appropriate.
§ Ability to work all shifts including day, night, and weekend hours as needed.
§ Basic computer skills. Types 25 words per minute with 96% accuracy.
§ Pass criminal background check and accurately process money transactions.
§ Detail oriented with excellent interpersonal communication skills.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Daphne, AL 36526 (Required)
Ability to Relocate:
- Daphne, AL 36526: Relocate before starting work (Required)
Work Location: In person
Salary : $17