Medical Clinic Service Worker

Job Summary

Urgent Care 24/7 Atlanta is seeking a dependable, compassionate, and service-oriented Medical Clinic Service Worker to support daily clinic operations and help provide patients with a welcoming and organized healthcare experience. This role involves assisting patients, maintaining clean and prepared clinical areas, organizing supplies, supporting administrative workflows, and helping healthcare staff deliver efficient patient services.

Responsibilities

• Welcome patients and provide courteous, professional assistance.
• Assist with patient registration, check-in, and check-out procedures.
• Help direct patients to the appropriate waiting or examination areas.
• Answer general phone calls and route patient inquiries to the appropriate staff.
• Assist with scheduling and confirming appointments when needed.
• Organize patient forms, files, and routine clinic documentation.
• Support healthcare staff with non-clinical tasks and daily clinic workflows.
• Prepare examination rooms and restock basic medical and office supplies.
• Maintain clean, organized, and presentable waiting areas, reception spaces, and workstations.
• Follow established cleaning, sanitation, infection prevention, and workplace safety procedures.
• Help monitor supply levels and report shortages to supervisors.
• Communicate patient needs and service concerns to the appropriate team members.
• Protect confidential patient information and follow applicable privacy requirements.
• Assist with routine administrative tasks, including filing, data entry, and document organization.
• Help maintain an orderly patient flow during busy clinic periods.
• Follow clinic procedures and established service standards.
• Report equipment issues, maintenance needs, or safety concerns promptly.
• Assist with opening, closing, and general clinic support duties.
• Perform other clinic service and administrative support tasks as assigned.

Qualifications

• Previous medical clinic, healthcare support, receptionist, or customer service experience is preferred but not required.
• High school diploma or equivalent preferred.
• Friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Basic computer skills and willingness to learn clinic software.
• Ability to handle confidential information responsibly.
• Ability to follow instructions, sanitation procedures, and workplace safety guidelines.
• Comfortable working in a busy healthcare environment.
• Reliable attendance, punctuality, and responsible work habits.
• Ability to work effectively with patients, healthcare professionals, and administrative staff.
• Willingness to learn clinic procedures and support different daily tasks.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and professional development opportunities.
• Supportive and collaborative work environment.
• Opportunities to develop healthcare administration and patient service skills.
• Opportunities for professional growth and advancement.
• Practical experience in medical clinic operations.

About Urgent Care 24/7 Atlanta

Urgent Care 24/7 Atlanta is presented here as a healthcare workplace where clinic service staff support patient access, organized daily operations, and a professional care environment. The Medical Clinic Service Worker helps maintain efficient workflows and a positive experience for patients and staff.

Pay: $50.37 - $52.30 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Parental leave
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $50 - $52