URBN Project Coordinator

Role Summary

URBN is seeking a Project Coordinator. The New Store Project Coordinator manages daily functions and communications related to operations in the Technology Depot in Gap, PA.  This includes activity for new stores, RELOs, or downsizes in which new equipment is received, configured, and shipped to the site.  Preferably, the candidate will already have experience as a Store Support Analyst to continue in that role as a secondary responsibility.

Role Responsibilities

• Collaborate with Retail Project team on maintaining the calendar for all new store equipment movements and on procurement and reception of equipment intended for store builds.

• Assume role of point person for all communications with vendors related to store builds.

• Support third party vendor technicians at point of installs.

• Lead all turnover calls with the brands and follow through on all issue resolution.

• Support daily build tasks, including but not limited to:

  • Pickup of equipment from GFC Receiving department

  • Confirming equipment readiness with third party vendors for new store builds

  • Assist third party vendors with configuring and testing of new store and relocation equipment

  • Maintain checklist for configuring and testing of build equipment

• Support operational tasks NOT related to any new build, including but not limited to:

  • Pickup of any equipment addressed to “IT New Stores” or returned from stores from GFC Receiving department

  • Inventory of devices and cables kept in storage for break/fix situations (includes informing Engineering Project Manager when server, switch, or other equipment needs re-ordered)

  • Recycling of faulty returned equipment once confirmed unusable (includes coordinating recycle pickups with vendor)

  • Facilitate configuration and shipping of equipment from the build depot.

• Training of new analysts on configuration, reception, inventory, etc. and related tasks.

• Keeping build team knowledge current on new equipment and configurations.

Role Qualifications

• Ability to function alone and as a team member in a fast-paced support environment
• High sense of pride in driving issues to resolution, ownership in delivering excellent service and ability to recognize trending issues
• Strong oral and written communications
• Ability to lift 50 pounds

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.