URBN IT Project Manager

Role Summary

URBN is seeking a highly skilled and innovative Project Manager to lead the evolution of our Pre-Development (VibeIQ) and 3D Design (CLO) systems. This role is instrumental in driving the implementation and full rollout of these two verticals, aligning them to URBN’s enterprise-wide Digital Product Creation roadmap.

Serving as the critical link between business stakeholders, technology teams, and vendor partners, this is a high-impact role with dedicated ownership within URBN’s digital transformation — supporting users across multiple brands and regions.

Role Responsibilities

• Strategic Roadmap: Serve as the primary project manager for URBN’s Pre-Development and 3D Digital programs. Own the product roadmap, backlog, and prioritization within these two core systems.
• Stakeholder Partnership: Partner with Brand Design, Technical Design, Product Development, and Merchandising stakeholders to gather requirements, define user stories, and translate business needs into technical deliverables.
• Change Management: Lead the enterprise-wide change management effort for centralizing Pre-Development and 3D Digital adoption, including coordinating testing, training, and roll out plans.
• System Lifecycle & Evolution: Provide post-implementation support by triaging issues and managing release cycles to ensure long-term platform performance and continuous improvement.
• Thought Leadership: Serve as the subject matter expert for Pre-Development and Digital 3D capabilities — monitoring emerging technology trends, partnering with teams to continuously refine business processes, and driving measurable reductions in the development calendar.
• Future Scaling & Vision: Build organizational capability to scale CLO for future ownership of additional PLM functionality, including Bill of Materials, Costing, and integration with Agentic AI models.
• AI & Advanced Analytics: Proactively explore and champion advanced technologies — including AI and automation — across the full product lifecycle. Identify opportunities to streamline processes and improve decision quality through intelligent requirements gathering, predictive insights, and AI-driven post-go-live optimization.

Role Qualifications

• 10 years of experience in Project or Product Management, Product Ownership, or related retail technology roles.
• 5 years specifically focused on retail technology, with deep expertise in Product Development, PLM, 3D Development, and Digital Fit Evaluations.
• Hands-on experience with enterprise PLM and 3D Design tools; experience with CLO 3D, VibeIQ, or Bamboo Rose is a strong plus.
• Proven track record with agile delivery methodologies, leading technology projects from conception through implementation.
• Exceptional communication skills with the ability to bridge technical and business teams, translating complex concepts for non-technical stakeholders.
• Detail-oriented with strong analytical and problem-solving skills, and a commitment to delivering high-quality solutions that meet diverse and occasionally contradictory business requirements.

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The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.