Distribution Center Security Operations Associate

Help protect people, products, and property across a busy distribution environment. Your focus: reduce shrink, ensure safety, and uphold compliance by blending proactive risk detection with fast, professional incident response.

• Confidentially capture reports related to theft, harassment, and unsafe behaviors; champion a speak-up culture.
• Use CCTV and access-control tools to detect loss indicators and emerging risks.
• Author meticulous incident reports and gather reliable statements.
• Continuously review video for unauthorized access, process bypass, unsafe activity, and product handling irregularities.
• De-escalate tense interactions with clear, calm communication.
• Adhere strictly to SOPs for access control, visitor processing, driver check-in/out, and badge lifecycle management.
• Shift priorities rapidly for hot loads, severe weather, carrier delays, or system outages.
• Work variable schedules including nights, weekends, holidays; support overtime during peak demand or incidents.

• 1–3 years in loss prevention/asset protection, security, or operations within a warehouse or supply chain (preferred).
• Keen situational awareness, attention to detail, and strong written/verbal communication.
• De-escalation aptitude; experience with CCTV, access control, and badge systems.
• First Aid/CPR/AED certification preferred.
• Comfort with Microsoft 365 (Excel, Outlook, Teams), incident management platforms, and digital evidence handling.
• Ability to comprehend written and oral instructions in English and to write in English.

• Prolonged sitting or standing
• Keyboarding and computer use for extended periods
• Climbing, balancing, kneeling, crouching, or crawling
• Lifting up to 50 lbs.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expect a campus setting with exposure to various weather conditions. Following safety procedures will reduce potential hazards. Typical noise levels are minimal.

• CCTV and access-control platforms
• Badge management systems
• Microsoft 365: Excel, Outlook, Teams
• Incident management and digital evidence tools

• Customer Service
• Quality Control Experience
• Warehouse Experience
• Distribution Experience
• Good Manufacturing Practices (GMP)
• High School / GED

Role scope may adjust as business needs evolve, including during emergencies, peak volumes, or technology changes.