What are the responsibilities and job description for the Accounts Receivable position at Urban Surfaces Inc?
Description
What’s the job?
The Billing Administrator, working under the direct supervision of the Accounting Manager & Controller, is responsible for supporting department quotas & goals by ensuring complete accuracy of customer accounts and invoices, collecting/processing payments, and providing excellent customer service.
Who are you?
You have a friendly and professional demeanor and enjoy working closely with customers to resolve problems. You are an expert at navigating hard topics and understand how to de-escalate a situation. You enjoy a fast-paced environment when every day is a little bit different and are able to prioritize tasks when multiple requests are submitted.
If this sounds like you, we want to hear from you!
Primary Responsibilities:
- Customer account review including: running aging report, reviewing payment history, updating contacts, etc
- Setting up new customer accounts in accordance with company standards
- Answer customer inquiries & resolving customer complaints
- Processes credit memos in accordance with department standards
- Reviews and updates projects for Preliminary Liens (training provided)
- Review and approve Sales Order for fulfillment
- Collects and enters payments submitted by customers
- Review and update account price changes submitted by Sales Team
- Enter and review invoices for accuracy
- Supporting department quotas and/or goals
- Collections level 1: running aging report, reviewing payment history, updating contacts, etc
- Escalating customers to collections level 2, as directed
- Providing daily feedback to management
- Utilizing reports to support management in decisions
This is a summary of typical functions of this position and is not intended to be exhaustive or comprehensive of all possible responsibilities, tasks, and duties.
Requirements
Skills for Success:
- Ability to read/write in English
- Bilingual in spanish strongly preferred
- Great communication skills
- Strong time management
- Strong attention to detail
- Computer literate
- Friendly demeanor
Education:
High school diploma or equivalent
AS/AA in Accounting preferred
Schedule: In Office: Monday-Friday 7:00am - 3:30pm
Job Type: Full-Time, Non-Exempt
Starting Pay: $19.00 - 23.00 per hour
California's Pay Transparency: This position can reasonably expect to earn between $39,520.00 - $63,000.00 annually depending on factors such as experience, performance, attendance, etc.
Benefits:
- Employees of Urban Surfaces enjoy the following benefits:
- Paid Time Off (PTO)
- Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Profit
- Company sponsored lunch, bi-weekly on Fridays
Physical Demands:
Ability to sit and/or stand for up to 5 hours a day
Ability to commute:
- Corona, CA: Reliably commute
About Urban Surfaces:
We are Urban Surfaces, a distributor of Luxury Vinyl Flooring located in Corona, CA. At Urban Surfaces, we build our company around our customers’ success. We do not sell a product, we sell partnerships. This is the center of our company culture, and it resonates with every member of our team. Here you will find a company that encourages employee aspirations, coaches them for upward mobility, and is open to change. Want to hear more? Check us out here.
Our core beliefs dictate our business operations, product development, and overall direction of our brand. As we continue to evolve and grow, our promise to both team members and customers is that these values will remain constant.
- Relational: Because people matter, we commit to always treating our customers and each other with dignity, honor, and respect.
- Responsible: Because actions matter, we commit to always be clear in our business practices and accountable for the environment which we all share.
- Reliable: Because partnerships matter, we commit to always being dependable and responsive to our customers’ needs.
Mission Statement:
WE KNOW businesses are hurt by unreliable suppliers. WE BELIEVE everyone deserves a trusted partner to depend on. THAT’S WHY we keep our promises so our customers can keep theirs.
Why work for Urban Surfaces?
- Growing organization – It is an exciting time at Urban Surfaces. We are experiencing explosive growth and we don’t see it stop.
- Advancement opportunities
- People focused environment
Salary : $19
