Demo

Senior Project Manager (Social and Human Services Exp.)

Urban Strategies, Inc
Syracuse, NY Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 11/19/2026
STATUS: Full Time

SUPERVISORY RESPONSIBILITIES: Possibly (for site-based staff, and resident outreach workers, interns or practicum students)

BACKGROUND:

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in

communities that are undergoing comprehensive physical revitalization.

Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.

Job Summary:

The Senior Project Manager will plan and oversee all aspects of the organizational strategy to ensure that families in the target area are stable and thriving. The Senior Project Manager will establish effective and strong working relationships with clients and other key community partners (i.e. schools, service providers, civic leaders, federal, state and local public agencies, businesses, philanthropy, etc.). This position is funded whole or in part with Choice Neighborhoods grant funds.

JOB RESPONSIBILITIES:

  • Partnership Development and Cultivation
  • Research and identify high impact partners that have the ability or with capacity building will have the ability to meet the programmatic goals.
  • Oversee, monitor and lead sub-contractors and partners from the private, nonprofit and public sectors and support them in implementation of programs and services.
  • Develop and sustain new working relationships with key partner organizations and social service providers with resources that can support programmatic goals.
  • Coordinate and manage the development of any special projects as needed.
  • Collaborate with the housing management team to ensure that housing stability goals for each specific site are addressed effectively.
  • Develop robust partnership to increase the economic development within the neighborhood.
  • Develop and implement a neighborhood revitalization plan that supports the residents within the neighborhood but also maximize the economic mobility of constituents.
  • Reporting Requirements
  • In consultation with Executive staff, develop and implement an Annual Plan for the target area. The Annual Plan must align with the overall programmatic goals and be consistent with program philosophies and the articulated vision for a sustainable mixed-income community. Programs and services must be informed by ongoing needs assessment and evidence-based practice.
  • Track and report programmatic outcomes and engage in ongoing evaluation of programs and services to ensure that they meet project objectives and other project requirements.
  • Monitoring the productivity of all data entered into the LEARN Performance Management System to prepare reports and document progress towards programmatic goals.
  • Sustainability and Capacity Building
  • Facilitate community building, leadership training and capacity building activities to strengthen and expand the ability of residents, resident leaders and local partners to contribute to neighborhood transformation.
  • Support sustainability planning, fundraising and resource development efforts as directed, including through ongoing identification of potential partnerships and funding opportunities, and assisting with writing grant or project proposals.
  • Administrative
  • Manage project contracts and budgets and be accountable for expenditures to Director of Finance.
  • Develop and present or publish internal and external reports to stakeholders and partners.
  • Actively participate in Urban Strategies program meetings and other meetings related to the project.
  • Be available to occasionally work nights and/or weekends, and travel.
  • Other administrative duties as assigned.


QUALIFICATIONS:

Education and/or experience required:

  • Master’s Degree preferred. Bachelor’s Degree required.
  • Five years of work experience, in the not-for-profit or human services sector, demonstrating progressively higher levels of responsibility for managing all aspects of a project or program, overseeing partnerships and contracts, and supervising a team of individuals.


Skills and/or competencies required:

  • Excellent communication skills, both oral and written. Must be able to communicate effectively with all members of a diverse stakeholder group, from residents to professionals and executives. Must provide writing sample demonstrating effective persuasive writing.
  • Must be comfortable and effective in facilitating group processes.
  • Must have ability to set vision, lead, and empower team members, residents, and service partners.
  • Strong organizational, planning and time management skills.
  • Ability to analyze and interpret data, and to base program designs on resident-driven and data-driven rationale.
  • A strong sense of and respect for confidentiality involving both participants and fellow employees.
  • Must excel in fast-paced environment with multiple service locations and a broad set of diverse stakeholders.
  • Ability to work in a variety of settings with culturally diverse persons and communities with the ability to be culturally sensitive and appropriate.
  • Passion for community building and ability to share that enthusiasm with residents, staff and the larger community.
  • The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.
  • The ability to develop and balance a program/project budget.
  • Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.


Urban Strategies , Inc. is an Equal Opportunity Employer.

Salary : $80,000 - $82,000

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