Location
This position is located at 350 W Hillcrest Dr, Thousand Oaks, California, 91360 United States
Role Summary
The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture founded on fitness, wellness and happiness.
Role Responsibilities
Brand Experience
Leads the FP Movement team as a brand ambassador that embodies company values.; partners with the leadership team on the creation of an engaging in store experience that appeals to the FP Movement customer through community connection, visual presentation and lifestyleAdvocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphereCultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitnessCollaborates with the store team and Home Office on building fitness connections and consistent event programming that is reflective of the interests of the local customer; oversees and contributes to the planning and execution of inspiring events to drive engagement
Leadership Team Management
Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connectionParticipates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilitiesPrioritizes employee development to ensure team expertise on product fit, fabrication and function to inform and inspire the customer; provides employees with timely and specific feedback to create a culture of action and accountability
Visual Business Operations
Oversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll managementCollaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store's structure, display, merchandising, and outfittingUtilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and salesAdheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication Relationships
Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedFosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to interoffice communication while ensuring important company information reaches all levels of the teamEmbraces a culture of development and goal setting by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growthProvides global insight related to the customer experience regarding product, presentation and events and provides feedback to the District Manager; participates within company and district forums through sharing store specific scenarios and ideas
Role Qualifications
2 years store leadership experiencePassion for FP Movement and/or connection to the local fitness communityProven record of hiring and developing great talentStrong understanding of merchant process and ways it impacts the businessExperience in coaching and conflict resolutionAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more For additional information visit
Pay Range
USD $70, USD $72,000.00 /Yr.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
Salary : $72,000
