What are the responsibilities and job description for the Program Specialist position at Urban League of Portland?
DEPARTMENT: Service Integration
REPORTS TO: Program Manager
CLASSIFICATION: 1 (FTE), Non-Exempt, Full-time, 40 hours per week, 8:30 am-5:00 pm Monday through Friday, with some evenings and weekends. Eligible for up to 50% telecommuting. Local travel- required.
PAY RANGE: 29.34 Per Hour
SCOPE OF WORK
The Family Unification Program (FUP) Specialist is responsible for providing intensive, culturally responsive case management and support services to families involved in the child welfare or juvenile justice systems who are at risk of separation due to housing instability. The Specialist will work to strengthen family preservation and reunification efforts by assisting participants in securing stable housing, navigating social services, and addressing barriers to long-term stability. The Specialist maintains ongoing engagement with families, track progress through consistent documentation, and collaborate with community partners and public agencies to ensure families receive coordinated, wraparound support that promotes reunification and prevents future system involvement.
Duties And Responsibilities
Community Outreach and Case Management
Conduct ongoing case management and community outreach to reach program participants through the following activities:
REPORTS TO: Program Manager
CLASSIFICATION: 1 (FTE), Non-Exempt, Full-time, 40 hours per week, 8:30 am-5:00 pm Monday through Friday, with some evenings and weekends. Eligible for up to 50% telecommuting. Local travel- required.
PAY RANGE: 29.34 Per Hour
SCOPE OF WORK
The Family Unification Program (FUP) Specialist is responsible for providing intensive, culturally responsive case management and support services to families involved in the child welfare or juvenile justice systems who are at risk of separation due to housing instability. The Specialist will work to strengthen family preservation and reunification efforts by assisting participants in securing stable housing, navigating social services, and addressing barriers to long-term stability. The Specialist maintains ongoing engagement with families, track progress through consistent documentation, and collaborate with community partners and public agencies to ensure families receive coordinated, wraparound support that promotes reunification and prevents future system involvement.
Duties And Responsibilities
Community Outreach and Case Management
Conduct ongoing case management and community outreach to reach program participants through the following activities:
- Complete short-term financial assistance application packets with program participants
- Collaboration with internal resources, community outreach to establish new partnerships, other nonprofits serving business and low-income residents, and partner community-based organizations.
- Provide one-on-one support through case management and career coaching activities, such as screening and assessment, housing stability navigation, resume writing/review, practice interviews, career counseling, training and skills, and job application assistance.
- Provide referrals (and follow-up) to community resources, health resources, and housing stabilization support. businesses/employers, and partners.
- Support and coordinate group activities, such as Program Orientations, financial empowerment workshops, tenant education events, and other employment or housing-related support.
- Track and input (in the required database) individual information, services, and performance progress
- Track and input (in the required database) group activities such as program and number of attendees
- Track and input (in the required database) outreach to partners and service providers, such as activities, number of participants, and outcome
- Track community connections and develop community resources
- Track and input regular reporting information.
- Maintain a relationship with funding partners by participating in monthly, ad hoc, and Program Navigator team meetings as needed and actively participating in strategic and focused outreach.
- Report and monitor deliverables (including quarterly reports, success stories, and expenditures).
- Contribute to the overall agency efforts by completing other duties as assigned.
- Commitment to and knowledge of social justice issues and the dynamics of social change, the history, and mission of the Urban League of Portland, and expertise in the present scope of Urban League service and advocacy programs.
- Knowledge and understanding of structural racism and Anti-Blackness related to employment, education, and employment.
- Experience with case management, pre-employment activities, and job search development, especially for people of color and other marginalized groups.
- Ability to function positively in a demanding work environment, demonstrate high flexibility, and responds to frequently changing priorities and schedules.
- Ability to meet multiple, sometimes conflicting, deadlines.
- Strong analytical and decision-making abilities.
- Ability to deal with distressed and/or demanding participants and employees effectively, participant centered.
- Ability to work in a fast-paced environment and make sound judgments concerning participants.
- Ability to maintain a high level of confidentiality.
- Strong skills in intercultural, interpersonal, and organizational communication.
- Ability to communicate positively verbally, in writing, and by phone.
- Ability to communicate with various personality types and levels of the organization and with people outside the organization.
- Ability to listen for understanding and assist in problem-solving.
- Ability to prepare clear, accurate, and concise reports.
- Ability to be punctual, have good attendance, and be able to work flexible hours to meet the availability of participants.
- Ability to participate in staff meetings, training, committees, and volunteer activities to support the agency’s goals.
- Possess a valid driver's license and verification of current auto insurance and fully use the automobile during work hours.
- Ability to use essential office equipment, telephone, copy machine, fax machine, and computer.
- Ability to sit, stand, walk, drive, talk on the phone, and/or use the computer for long periods.
Salary : $29