What are the responsibilities and job description for the Server position at Urban Egg?
Description
Server
Urban Egg is an elevated breakfast experience (and yes-brunch and lunch too!). From our locally sourced ingredients to the open-kitchen layouts, every detail reflects the love and care that goes into each plate. Our restaurants are clean, inviting, and full of positive energy, designed to feel fun and welcoming, while delivering the quality every guest can taste. We're proud of what we do.
Why work for Urban Egg? We are an Employer of Choice and have lots to offer to our team members. Among other things, you get competitive pay, great benefits, and ideal work hours-so you're home every night! We have an Employee Assistance Program for your mental, emotional, and financial well-being, matching 401(k), opportunities for growth and development, and much more!
We are seeking a friendly, attentive, and professional Server who thrives in a fast-paced environment and are passionate about providing outstanding guest service. Join the Urban Egg team and become a vital part of delivering exceptional dining experiences to our guests. If you enjoy working with people and take pride in creating memorable moments, we invite you to apply. MUST HAVE WEEKEND AVAILABILITY PLEASE.
Key Responsibilities
- Greet guests warmly and present features and menus with enthusiasm
- Take accurate food and beverage orders and relay them efficiently to the kitchen and bar staff
- Inquire about any specific food sensitivities or allergies at every table greeting
- Serve food and drinks promptly and professionally
- Ensure guest satisfaction by checking in regularly and addressing any needs or concerns
- Maintain cleanliness and organization of tables and service areas
- Handle cash and process payments accurately
- Follow all safety and sanitation policies and procedures
- Collaborate with team members to ensure smooth restaurant operations
Benefits
- Health Insurance (FT team members)
- Dental Insurance (FT team members)
- Vision Insurance (FT team members)
- Matching 401(k) (all team members)
- Employee Assistance Program (available to all team members, family, and household members)
- Norton LifeLock (all team members)
- On-Demand Pay (access your pay when you need it)
Paid Sick Leave (Colorado)
Per the Colorado Healthy Families and Workplaces Act ("HFWA"), Urban Egg provides the following paid leave to all employees working in a Colorado-based location: Up to 48 hours of paid leave per year, for the use of a variety of health and safety needs. Team members earn 1 hour of leave for every 30 hours worked. Leave is paid at the same pay rate as time worked.
Requirements
- Prior serving experience in a full-service restaurant
- Knowledge of food safety standards and proper hygiene practices
- Strong communication skills with both guests and team members
- Ability to learn and memorize menu items to make knowledgeable recommendations
- Ability to work efficiently under pressure in a fast-paced environment
- Positive attitude and a team-oriented mindset and a willingness to help wherever needed
- Ability to resolve problems and conflicts in a diplomatic, tactful manner
- Daytime and weekend availability