What are the responsibilities and job description for the Restaurant Manager position at Urban Egg?
Restaurant Manager
Look out, your new favorite breakfast spot is coming to Austin!
Urban Egg is an elevated breakfast experience (and yes—brunch and lunch too!). From our locally sourced ingredients to the open-kitchen layouts, every detail reflects the love and care that goes into each plate. Our restaurants are clean, inviting, and full of positive energy, designed to feel fun and welcoming, while delivering the quality every guest can taste. We’re proud of what we do.
Why work for Urban Egg? We are an Employer of Choice and have lots to offer to our team members. Among other things, you get competitive pay, great benefits, and ideal work hours—so you’re home every night! We have a generous PTO policy, an Employee Assistance Program for your mental, emotional, and financial well-being, matching 401(k), opportunities for growth and development, and a supportive environment where your hospitality talents can flourish.
We are seeking an experienced Restaurant Manager to lead our team, ensure guest positive experiences, and manage daily transactions in our restaurant. In addition to making sure quality and guest satisfaction are forefront, a Restaurant Manager directs staff and is responsible for various operational and administrative tasks. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to delivering exceptional guest service. Join us and be part of a vibrant team dedicated to creating memorable dining experiences.
Key Responsibilities
- Oversee daily restaurant operations, ensuring efficiency and high standards of service
- Ensure compliance with health, safety, and sanitation regulations
- Handle customer inquiries, feedback, and resolve issues promptly to maintain satisfaction
- Maintain an overall management style and professionalism in accordance with our established best practices
- Provide leadership and direction to all team members to ensure efficient operation.
- Assist with team member scheduling
- Complete all duties assigned by GM and AGM
- Handle cash drawer balancing and ensure daily sales reports are processed in absence of GM
Benefits
- Health Insurance (FT team members)
- Dental Insurance (FT team members)
- Vision Insurance (FT team members)
- Paid time off (PTO)
- Matching 401(k) (all team members)
- Employee Assistance Program (available to all team members, family, and household members)
- Norton LifeLock (all team members)
- On-demand pay (access your pay when you need it)
- Minimum of (2) years of restaurant management experience in a full-service restaurant
- Excellent leadership, communication, and interpersonal skills
- Strong multitasking abilities
- Knowledge of restaurant management software and POS systems
- Guest-focused mindset with a passion for delivering outstanding service
- Daytime and weekend availability, occasional evening availability for events
- Strong communication skills with the ability to resolve conflict and provide direction to our team