What are the responsibilities and job description for the Team Member position at Urban Air Collierville?
About Urban Air
Urban Air Adventure Park in Collierville, TN is looking for energetic, reliable, and customer-focused individuals to join our team. Our Team Members help create a fun, safe, and memorable experience for every guest who visits the park. If you enjoy working in a fast-paced environment and love interacting with people, we would love to meet you!
Position Summary
Team Members assist with daily park operations, including guest services, attraction monitoring, cleaning, and helping ensure a safe and exciting environment for our guests.
Responsibilities
- Greet guests and provide excellent customer service
- Monitor attractions to ensure safety rules are followed
- Assist guests with questions and provide directions around the park
- Maintain the cleanliness of attractions, seating areas, and common spaces
- Work with team members and management to ensure smooth park operations
- Follow all Urban Air safety procedures and company policies
Qualifications
- Positive attitude and strong work ethic
- Ability to work in a fast-paced and team-oriented environment
- Reliable transportation and punctuality
- Comfortable interacting with guests of all ages
- Ability to stand, walk, and remain active for extended periods
Skills
- Teamwork
- Safe Work Practices
- Problem-solving
- Cash Handling
- Time mangement
- Flexibility
- Guest Relations
- Professionalism
Age Requirements
We hire Team Members starting at 14 years old in accordance with Tennessee child labor laws.
https://www.tn.gov/workforce/employees/labor-laws/labor-laws-redirect/child-labor.html
For applicants ages 14–15:
- Work hours are limited by Tennessee state labor laws during the school year and summer months.
- Because of these limitations, most available shifts will be on weekends.
- Additional restrictions may apply regarding late evening hours and total hours worked per week.
Applicants 16 years and older may have more flexible scheduling opportunities, including weekday night shifts.
Required Documents (All Applicants)
- Applicants must have a State-Issued ID or Drivers License
- Applicants must have a Birth Certificate or Social Security Card
Schedule
- Part-time positions available
- Weekend availability is strongly preferred
- Flexible scheduling based on availability and park needs
Hours of Operation (School in Session)
- Monday - Thursday 4:00 PM - 8:00 PM
- Friday 4:00 PM - 9:00 PM
- Saturday 10:00 AM - 9:00 PM
- Sunday 12:00 PM - 8:00 PM
Why Work at Urban Air?
- Fun and energetic work environment
- Opportunity to gain customer service and leadership experience
- Flexible scheduling for students
- Team-focused culture
If you’re ready to work hard, have fun, and help create unforgettable experiences for our guests, apply today!
Urban Air Adventure Park – Collierville
Join the team and help guests take flight!
Pay: $9.00 - $11.00 per hour
Work Location: In person
Salary : $9 - $11