What are the responsibilities and job description for the Outpatient Pharmacy Operations Coordinator position at UR Medicine Thompson Health?
Join our growing pharmacy team and play a vital part in keeping operations running smoothly! From coordinating purchasing and inventory to supporting technician training and scheduling, you’ll be the backbone of our outpatient pharmacy services. If you’re detail-oriented, tech-savvy, and ready to lead with confidence, this is your opportunity to make a difference every day.
Schedule: Full time, days
Pay Range: $25.00 - $30.00, based on experience
Benefits:
- Health, dental, vision insurance
- Tuition reimbursement up to $6000/year
- Contribution and match on Retirement Plan
- Four weeks paid time off
- Access to Success coaches
- Free parking
Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!
- Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
- Focus on Employee Wellness: Biometric screenings, Wellness programs, onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
- Staff Recognition platforms: Shining Stars, CARESCount website
Main Functions:
- Coordinates all aspects of purchasing, inventory control, technician scheduling, and outpatient technician training for the CMG Pharmacy and Victor Pharmacy.
- Provides customer service ensuring prompt reporting, accurate order entry, and information accuracy with minimal supervision.
- Assists in the non-professional and clerical aspects of managing and operating the outpatient pharmacies.
- All medication associated duties are performed under the direct supervision of licensed personnel (Registered Pharmacists).
- Provides guidance and leadership for the support staff and is accountable for the results of that team’s efforts.
- Prepares CMG & Victor pharmacy technician schedule and coordinates training of new technician and pharmacist staff.
- Demonstrates skill in daily communication including effectively gathering and disseminating information.
- Demonstrates flexibility in decision-making and prioritizing assignments.
- Demonstrates skill on proactively resolving problems, recommending, and implementing continuous quality improvements.
Supervisory Responsibilities:
- Provides full supervision to the support staff for work assignment, scheduling, training and orientation.
- Will assist in performance management (will provide insight and data to the Manager, in written form) until such a time as having completed the leadership training in the areas of performance management, provided by Thompson.
- After such training is completed, will assume responsibility to coach, document, and hold the technician team accountable to performance and CARES values via partnership with HR, and according to disciplinary guidelines.
Qualifications:
- High School Graduate or equivalent required.
- Associates Degree in Business preferred.
- 3-5 years of customer service, retail or inventory management, or other relevant experience.
- Healthcare or Pharmacy with some demonstration of department leadership preferred.
- No licensure needed, but must be knowledgeable and comfortable working in various information technology applications, including but not limited to Microsoft Word, Excel and Access and Pharmacy Information System (QS1, Medent, Willow/eRecord).
- Pharmacy Technician Certification (PTCB) preferred.
- May be required to deliver orders to nearby facilities (Max 15 miles each way). Standard mileage reimbursement policy applies.
Pay Range:$25.00 - $30.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
