What are the responsibilities and job description for the Lead Patient Registration Rep position at UR Medicine Thompson Health?
Schedule: Full time - flexible between 8am - 8pm, weekends required. Must be able to travel to our 3 urgent care locations (Canandaigua, Newark, Farmington)
Main Function:
- Provides outstanding service to all patients, visitors, and internal and external customers. Demonstrates a positive and professional image at all times.
- Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
- Collects co-payments, deductibles, and self-pay deposits at the time of service.
- Provide uninsured/ underinsured patients with Thompson Health’s Sliding Fee Application.
- Must follow all Federal and State regulations associated with the registration process.
Requirements
- An energetic individual that demonstrates knowledge of customer service is required.
- Secretarial experience with strong organizational skills is required. Medical background is recommended.
- Computer knowledge and skills, including but not limited to McKesson and Microsoft Office products, are preferred.
Education:
- A high school Diploma or GED is required. Associate's Degree preferred.
- Medical terminology is desired.
Experience:
- Excellent history of public/ patient relations and strong communication skills are required.
- 2-3 years of previous secretary/ clerical medical office experience desired.
Pay Range: $17.85 - $22.05 per hour
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
Salary : $18 - $22