RN Quality Educator

The RN Quality Educator will assist in onboarding new team members, role modeling of best practices of education workflows, iCare values and the implementation of process improvements within the quality and education department. Assist in the coordination of the education of all new clinical staff in collaboration with quality education team and field clinicians at established points in time to assure accurate training, education, and understanding of agency policies, procedures, and standards. The position serves to provide appropriate support and promote quality patient care, positive patient outcomes, and staff retention.

Schedule: Monday - Friday, Days 8am to 430pm

Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:

• Education: Nursing Degree from an accredited school of nursing.

• Experience: Two (2) or more years of experience working in Home Health, working with Medicare Regulations and/or experience in home care criteria and processes related to Managed Care.
• OASIS certification within one year of hire.

Licensure, Certification, and/or Credential Requirements

• Currently licensed as a Registered Nurse in the state of New York.
• Valid NY State Driver’s License and reliable transportation.
• Current BLS CPR certification or ability to obtain upon hire.

Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodations:

• Work with education team in the creation and coordination of clinical education delivery.
• Works collaboratively with Clinical Operations, Quality, Education, Clinical Specialists and Corporate Compliance, to ensure that a comprehensive, standardized education program is provided to all clinical employees.
• Integrates concepts of Adult Learning Principles. Seeks training resources and tools to stimulate creative thinking, create meaningful and effective educational experiences, and build expertise and confidence through progressive learning activities.
• Work with education team to track NEO progress throughout clinical orientation and support individual clinicians.
• Collaborates with clinical staff, clinical supervisors, and managers to facilitate competence in skill development and critical thinking. Notify managers of discrepancies and inconsistencies.
• Serve as a resource to staff related to clinical assessment of patients and the need for appropriate interventions.
• Collaborate with clinical supervisors/managers. Communicate staff performance issues to clinical manager. Participate in department and team meetings to provide education to staff on best practice, documentation, and regulatory updates.
• Perform joint home visits with staff requiring additional education and identified high risk cases to assure best clinical practice, OASIS and POC documentation competency.
• Proficient use of Home Care electronic medical record and Decision Support software. Prepare, distribute and present reports related to utilization of care and clinical outcomes as needed.
• Develop and maintain education related to the following, including, but not limited to: mandatories, competencies, skills labs, and focused co-visits.
• Performs comprehensive chart audits as needed to identify performance improvement needs. Develop appropriate education and monitoring to ensure clinical excellence and quality patient care objectives are achieved.
• Monitors key agency reports to identify actual/ potential performance improvement needs.
• Other duties as assigned.

• Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Knowledge, Skill, & Ability Requirements

• Attention/Concentration: Ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.
• New Learning and Memory: Demonstrated ability to grasp new information or concepts and apply knowledge gained to carry out detailed instructions.
• Problem Solving, Reasoning and Creative Thinking: Skillful at identifying solutions, based on knowledge, past experience, and/or adaptive thinking skills.
• Independent and Sound Judgement: Demonstrated ability to work autonomously and adhere to procedures and problem solve, when encountering situations that deviate from the norm (typically with the support of flow charts or set procedures).
• Aptitude: Skillful at adapting and adjusting to unpredictable or variable changes, as they occur.
• Adaptable: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
• Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
• Interpersonal Relations: Possess skills to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

Technical & Systems/Equipment Proficiencies

• Microsoft Office Suite: Outlook, Word, Power Point and Excel
• E-Record (electronic medical record systems)
• Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems
• Intranet/Internet

Work Environment

• Exposure to hazardous conditions/ materials is negligible.
• Travel throughout service area year around.
• Environmental settings will vary between patient homes, remote environment, and office.

Salary Range: $76,606 - $107,993

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