What are the responsibilities and job description for the Airbnb Luxe Home Consultant position at Upwork?
Job Description
Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering.
As part of our Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports to support our luxury quality review process. Consultants typically complete home consultations in approximately 2 hours, with some variation depending on property size
.
*Please note that this project operates on an as needed basis. Assignment volume may fluctuate throughout the duration of the program and is not guaranteed. Some weeks may have higher activity levels while others may be lighter depending on operational demand and market need
s.
What you'll
- do:Conduct in-person onsite home consultations and property evaluati
- onsCapture high-quality photos and document property conditi
- onsComplete structured assessment reports based on your independent expert evaluation of the properties using provided guidelines and templa
- tesMaintain professional and responsive communication and interactions with Ho
- stsCoordinate scheduling and availability through MediaBox and email communicat
- ionEnsure timely and accurate submission of reports following each consultat
ion
Who you
- are:Preferred but not required: background in hospitality, customer service, interior design, real estate, or related fi
- eldsFlexible sche
- duleYou have reliable transportation and a willingness to travel to assigned locat
- ionsYou own a phone or tablet that can be used to complete reports and upload ph
- otosAmazing communication sk
- illsStrong attention to det
- ailsProficient in written and spoken Eng
- lishTech-comfortable and able to complete reports via a stable internet connec
- tionYou are located within 1 hour driving distance from the job post location you are applying
for
Compensation Stru
ctureThis opportunity offers compensation on a per-assignment basis. Candidates should propose their rate for reviewing and submitting a report for a 1-bedroom home. Average base rates within this region generally fall between $75-$90 for a 1-bedroom property. An additional $5 USD will be added for each additional bedroom, up to 8 bedrooms to
tal.
Base Compen
sationEx
- ample:1 bedroom = your proposed bas
- e rate2 bedrooms = base rat
- e $53 bedrooms = base rate
- $10Etc. up to 8 bedrooms (all house sizes above 8 bedrooms will receive the 8 bedroom
rate)
Travel Compe
nsationIn addition to the consultation fee, consultants will also receive compensation for travel for each day they conduct an assessment at a predetermined rate based on the consultant's distance from the center of the zone they are assigned to. Travel compensation will range from $5 - $92 depending on the zone and the candidate’s proximity to the assigne
d zone.
Additional information about the travel compensation and related requirements and procedures will be shared with candidates before offers are e
Salary : $5 - $92