What are the responsibilities and job description for the Risk Manager position at Upward On?
About the Opportunity
This is an opportunity for a Risk Manager to oversee and proactively manage risk across a portfolio of commercial real estate assets. This role will play a critical part in protecting the portfolio by identifying exposures, managing claims, and implementing preventative strategies to support long-term asset performance.
This is an opportunity for a Risk Manager to oversee and proactively manage risk across a portfolio of commercial real estate assets. This role will play a critical part in protecting the portfolio by identifying exposures, managing claims, and implementing preventative strategies to support long-term asset performance.
About the Company
Our client is a privately held real estate owner/operator with a diverse portfolio of commercial assets. The firm operates with a hands-on, cross-functional approach across acquisitions, asset management, property management, and finance.
Responsibilities:
Claims Management
- Oversee all general liability claims, including personal injury and slip-and-fall matters
- Conduct incident investigations (reports, photos, surveillance, witness statements)
- Serve as primary point of contact for claimants, attorneys, insurance carriers, and brokers
- Drive early resolution strategies and negotiate settlements
- Coordinate and manage defense counsel throughout litigation
- Maintain detailed claims tracking, reserves, and documentation
Insurance & Compliance
- Review insurance coverage to ensure alignment with portfolio risk profile
- Support insurance renewals, including loss-run analysis
- Monitor vendor COIs and ensure compliance with indemnification requirements
- Coordinate timely claims reporting with carriers
Risk Management & Loss Prevention
- Identify recurring risks and potential hazards across the portfolio
- Partner with property management teams on loss prevention initiatives
- Develop and deliver training on incident reporting and best practices
- Conduct audits of safety procedures and maintenance protocols
- Track claim trends, loss ratios, and overall exposure
- Prepare reporting for senior leadership and recommend improvements
Qualifications:
- Experience in risk management within real estate or related field
- Strong knowledge of claims management, insurance, and compliance
- Ability to manage multiple matters in a fast-paced environment
- Strong communication and analytical skills
- Highly detail-oriented with a proactive mindset
Compensation:
Competitive base salary benefits (medical, dental, vision, PTO)