What are the responsibilities and job description for the Leasing Manager position at Upward On?
About the Opportunity
This is an opportunity for a Leasing Manager to oversee all leasing efforts for a 400 unit residential portfolio in Manhattan. The ideal candidate has experience with luxury rentals, new leases, renewals, and marketing high-end properties.
About the Company
Our client is a NYC-based, privately held real estate investment and management company with a portfolio of 300 residential, retail, industrial, and office properties. They are a well-established owner/operator with over 60 years in the business.
Role & Responsibilities
Vacancy List
- Maintain and distribute vacancy lists to outside brokers (3x weekly)
- Recommend pricing for vacant apartments to SVP
- Ensure all unit details (layout, size, amenities, etc.) are accurately reflected
- Distribute owner-paid commission schedules
- Review and coordinate broker commission invoices for approval
Application Processing
- Ensure all required documentation is complete
- Run credit and housing court checks
- Verify employment and review applications
- Approve or reject applicants
- Enter applications into database and maintain organized records
- Issue legally required denial letters when applicable
Lease Signings
- Schedule and conduct lease signings
- Prepare lease packages, including riders
- Respond to tenant questions regarding leases and buildings
- Distribute tenant contact information
- Coordinate with building staff on new move-ins
Lease Processing
- Submit leases for internal and ownership approval
- Distribute relevant lease documentation to accounting and support teams
- Maintain complete tenant files and records
- Input all tenant information into systems (PMAS/Contacts)
- Track new lease activity and maintain reporting
Assignment & Sublet Processing
- Manage application, screening, and approval process
- Prepare and execute all required documentation
- Conduct signings and respond to inquiries
- Coordinate with building staff and update records accordingly
Apartment Pricing
- Recommend pricing for vacant units
- Review and adjust renewal pricing with SVP
- Monitor market conditions and competitive positioning
Lease Renewal
- Negotiate renewals within approved parameters
- Coordinate execution of renewal leases
Application Fees & Financial Tracking
- Track and submit application fees to Accounts Receivable
- Invoice brokers for outstanding fees
- Coordinate with accounting on payments and records
Broker & Applicant Relations
- Handle all inquiries from prospective tenants and brokers
- Maintain strong relationships with brokerage community
Market Analysis & Portfolio Awareness
- Conduct comps and track market trends
- Shop comparable buildings and new developments
- Provide feedback on portfolio performance, renovations, and positioning
- Maintain deep familiarity with building layouts and inventory
Performance Expectations
- Complete all responsibilities accurately and in a timely manner
- Maintain strong relationships with tenants, brokers, and internal teams
- Stay fully informed on portfolio and market activity
Qualifications
- 3–5 years of leasing or property management experience
- Experience in NYC residential preferred
- Strong administrative, organizational, and communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor’s degree preferred