What are the responsibilities and job description for the Patient Support Specialist position at Upward Health?
About the Position:
We are seeking a dedicated and compassionate Community Health Navigator to join our team at Upward Health. As a key member of our clinical staff, you will play a vital role in connecting patients with community resources and support services.
About the Role:
- Cultivate strong relationships with patients and their families to understand their unique needs and goals.
- Conduct comprehensive needs assessments to identify areas for improvement and develop personalized care plans.
- Connect patients with community resources and support services to address social determinants of health.
- Provide education and guidance on healthy habits, disease management, and self-care techniques.
- Maintain accurate and timely documentation of patient interactions and progress.
Requirements:
- 2 years of experience in healthcare or a related field.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with electronic medical records and other healthcare technologies.
- Valid driver's license and reliable transportation.
