Restoration and Repair Technician

Join a Growing Team

This position offers more than just a job; it's an opportunity to develop specialized skills while making a real difference for our clients. As a restoration and repair technician, you'll transform damaged surfaces for our commercial and residential clients using innovative techniques that save them from the cost and disruption of replacement. Working primarily with our commercial clients (80% of our business), you'll be an essential part of our growing team.

Our Mission & Core Values

New Creations Columbus delivers practical, respectful, and craftsman-level repairs that help people and businesses restore what matters. Our mission is to offer fair solutions, avoid unnecessary replacements, and build a people-first company where customers and team members all succeed.

Our work is guided by our commitment to:

• Integrity: We tell the truth, own our actions, avoid excuses, and never gossip. Trust is built by being straightforward and doing what’s right, even when it’s hard.
• Respect: We treat people the way we want to be treated. No rushing to judgment, negativity, or drama. Every interaction reflects our character.
• Team: We win and lose together. We support each other, ask questions when unsure, communicate openly, and work as one team.
• Family: We work hard, care for one another, and protect time for family and personal well-being.
• Determination: We don’t quit. We look for solutions, adapt, and ask for help when needed.

Key Responsibilities

• Restore and repair surfaces including countertops, bathtubs, tile, wood, fiberglass, laminate, cultured marble, furniture, and more.
• Apply proprietary techniques for chip repair, crack repair, color matching, and surface refinishing
• Operate specialized equipment safely and effectively
• Maintain detailed documentation of all projects
• Delivering exceptional client experience to our commercial and residential clients
• Follow established procedures to ensure consistent, high-quality results
• Collaborate with team members to complete larger projects efficiently
• Maintain clean, organized work vehicles and equipment

What Success Looks Like

• Consistently completing projects to our quality standards
• Maintaining excellent client satisfaction ratings
• Managing time efficiently to meet scheduled appointments
• Keeping accurate records of work performed and materials used
• Contributing to a positive team environment

Qualifications

• Mechanical aptitude and hands-on problem-solving/critical thinking ability
• Strong attention to detail and commitment to quality workmanship
• Previous experience in construction, home improvement, or repair services preferred (but we will train the right candidate)
• Full color vision required (color matching is critical for restoration work)
• Valid driver's license with clean driving record
• Excellent communication skills and professional demeanor

What We Offer

• Competitive Pay: $24-28/hour base plus performance incentives
• Performance Incentives: Quarterly Quality Bonus based on project completion quality and customer satisfaction. Team Success Bonus when the company meets business targets
• Professional Development: $1,000 annual budget for relevant training and education
• Training: Comprehensive training in proprietary restoration and repair techniques
• Flexible Schedule: Work with our operations manager and clients to accommodate project needs
• Company Vehicle: For job site travel

Growth Path

We believe in promoting from within and will offer advancement opportunities for technicians who demonstrate excellence. As our company grows, opportunities for advancement will grow with it. We're committed to supporting your professional development at every stage.

Important Note: You must be able and willing to travel to Vancouver, WA or possibly a location in Canada for training in your first weeks. We will provide a training wage in addition to travel, lodging, and per diem.

New Creations Columbus North is an equal opportunity employer

Job Type: Full-time

Pay: $24.00 - $28.00 per hour, 32 hours per week minimum

Benefits:

• Company car for job site travel
• Flexible schedule
• On-the-job training
• Professional development assistance
• Tools provided

Schedule: Mon-Fri 7:30-5 (start/end varies). Occasional Nights and weekends may be requested based on customer schedules (additional incentive pay and offsetting day off during whenever possible).

Work Location: In person

Pay: $24.00 - $28.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Company car
• Flexible schedule
• On-the-job training
• Professional development assistance
• Tools provided

Work Location: In person

Salary : $1,000