STUDENT MAINTENANCE SUPERVISOR

📍 Cincinnati, OH | Full-Time
🛠️ Lead Maintenance Operations for Uptown’s Student Portfolio

At Uptown Rental Properties, we’re committed to maintaining high-quality communities where students feel safe, supported, and proud to call home. We’re seeking a skilled and proactive Student Maintenance Supervisor to oversee the maintenance operations of our student housing portfolio and lead a team of technicians to industry-leading standards.

This role is ideal for a maintenance professional with strong leadership skills, operational expertise, and a passion for developing talent.

🔧 What You’ll Do

Physical Asset Quality Ownership

• Maintain full responsibility for the physical condition and upkeep of all student portfolio assets

• Ensure buildings, systems, and grounds meet ownership expectations

• Identify improvements to enhance curb appeal, functionality, and resident satisfaction

Supervisory Responsibilities

• Lead, coach, and develop a team of Student Maintenance Technicians

• Oversee hiring, onboarding, training, scheduling, and performance reviews

• Track labor hours, approve time-off requests, and manage purchases within guidelines

• Ensure adherence to company procedures, safety standards, and maintenance policies

• Provide ongoing coaching and corrective action when necessary

Operational Coordination

• Manage scheduling of service requests and preferred vendors

• Oversee maintenance processes including training systems, inventory control, and fleet management

• Monitor and review work order progress, escalating when necessary

• Communicate expectations and reinforce quality standards with internal teams and vendors

• Maintain accurate work order and property data within Rent Manager

Additional Duties

• Support unplanned tasks, interruptions, and special projects

• Assist with unit turns in collaboration with the Director of Facilities & Operations

• Conduct property visits to assess housekeeping, building systems, and grounds

• Approve vendor invoices and expenditures outside of defined thresholds

• Act as a technical resource for maintenance staff and property managers

🤝 Key Competencies

Leadership

Inspires teams, builds trust, communicates expectations clearly, and consistently models integrity.

Personal Accountability

Takes ownership of decisions, learns from past challenges, and supports continuous improvement.

Planning & Organizing

Prioritizes effectively, anticipates issues, creates efficient systems, and monitors progress.

Customer Focus

Listens to resident needs, provides timely solutions, and follows through on commitments.

Decision Making

Balances input, evaluates impact, and takes decisive action while adapting when necessary.

Goal Achievement

Sets clear goals, develops action plans, and remains committed despite obstacles.

🧩 Essential Requirements

• Proven experience in maintenance leadership or supervisory roles

• Strong knowledge of building systems, maintenance operations, and vendor management

• Ability to train, develop, and motivate a team

• Strong organizational skills with the ability to manage competing priorities

• Excellent communication, decision-making, and customer service skills

• Ability to lift moderate weight, navigate properties, and respond to physical demands of the role