What are the responsibilities and job description for the Assistant Manager position at Uptown Cheapskate?
Company Description Uptown Cheapskate is a growing resale business serving the College Park, MD community with affordable, quality secondhand goods. The company focuses on providing a welcoming, organized shopping experience and building long-term relationships with customers. Team members work closely together to maintain a clean and efficient store environment, support sustainable shopping practices, and ensure items are accurately priced and displayed. Uptown Cheapskate values reliability, integrity, and customer service, offering opportunities to learn retail operations and contribute to the company’s continued growth.
Role Description The Assistant Manager is a part-time, on-site role based in College Park, MD, responsible for supporting daily store operations and delivering a positive customer experience. This role includes assisting with opening and closing procedures, overseeing floor organization, and ensuring merchandise is sorted, priced, and displayed according to store guidelines. The Assistant Manager will help train and guide team members, support scheduling and task delegation, and step in to lead the store in the Manager’s absence. Day-to-day tasks include greeting and assisting customers, handling point-of-sale transactions, resolving basic customer concerns, and maintaining a clean, safe environment. The role may also involve basic inventory tracking, supporting promotional activities, and contributing ideas to improve processes and sales performance.
Qualifications
- Retail operations and customer service skills, including experience with point-of-sale systems and direct customer interaction.
- Basic leadership and supervisory skills, such as guiding team members, delegating tasks, and supporting training.
- Organization and time management skills, including the ability to prioritize tasks in a busy store environment.
- Communication and interpersonal skills, with the ability to work effectively with diverse customers and team members.
- Basic cash-handling and problem-solving skills to manage transactions and address routine customer issues.
- Ability to stand for extended periods, move merchandise, and maintain store cleanliness and safety standards.
- Prior experience in retail, resale, or customer-facing roles is preferred but not required.
- Availability to work a part-time schedule, including evenings and weekends as needed.