What are the responsibilities and job description for the Retail/Resale Assistant Manager Trainee position at Uptown Cheapskate Austin & San Marcos?
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Employee discounts
- Health insurance
- Paid time off
We are looking for motivated individuals with a long-term interest in sustainable fashion. For assistant managers, experience and an interest in future opportunities in management, district-management and corporate-level positions down the road is essential.
ASSISTANT MANAGERS:
Assistant store managers will assist owners with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer and assisting with buying product. Assist with the oversight of day-to-day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands-on, led by example position.
RESONSIBILITIES:
Assistant store managers will assist owners with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer and assisting with buying product. Assist with the oversight of day-to-day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands-on, led by example position.
RESONSIBILITIES:
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Suggest sales training programs and techniques
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff
- Strong verbal and written skills.
Qualifications:
- Must live, eat and breathe fashion!
- Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus!
- Amazing organizational and multitasking abilities
- Exceptional customer service skills
- Strong verbal and written communication skills
- Energetic upbeat outlook
- Desire to have a career and grow with the company
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to BaseCamp Franchising Corporate.