Technician

Benefits

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Paid Parental Leave
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development
  
  

Role Purpose

The role of a site-specific technician at Uptown Alley is pivotal in ensuring the smooth operation and maintenance of various technical systems and equipment within the facility

Key Responsibilities

• Strategic and Financial Management
• Collaborate with management to develop budgets for technical maintenance and repairs, as well as capital expenditures for equipment upgrades or replacements.
• Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget constraints.
• Operational Management
• Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and longevity. This includes conducting inspections, lubricating moving parts, replacing worn components, and cleaning equipment as necessary.
• Provide technical support and assistance to other staff members, including operators, supervisors, and managers. Site-specific technicians may offer guidance on equipment operation, troubleshooting techniques, and safety procedures.
• Coordinate with equipment vendors, suppliers, and service providers to obtain spare parts, components, and technical support as needed. Site-specific technicians may communicate with external vendors to order supplies, schedule repairs, or request specialized services.
• Maintain accurate records of equipment maintenance, repairs, inspections, and inventory. Site-specific technicians document maintenance activities, equipment specifications, safety procedures, and other relevant information to ensure compliance and facilitate knowledge sharing
• Conduct regular safety inspections of technical equipment and installations to identify potential hazards or safety risks. Site-specific technicians must ensure that all equipment meets safety standards and regulatory requirements.
• Staff Management
• Provide training and guidance to technical staff members to ensure that they have the necessary skills and knowledge to operate and maintain equipment safely and effectively.
• Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best practices.
• Customer Service
• Ensure guest satisfaction by addressing and resolving technical issues promptly.
• Assist in developing and implementing safety protocols, procedures, and training programs for staff, and guest.
  

Education & Qualifications

• Highschool or GED equivalent.
• Must be 21 years old.
• Must be able to work up to fifty hours per week.
• Able to lift up to 50 lbs., Able to stand for long periods of time.
• Desirable - AA or BA in business management or relevant discipline.
  
  

Experience

• Minimum 3-7 years' experience with an FEC or restaurant in a managerial or leadership position.
• Experience in a high-volume environment.
• Desirable - Previous experience in a senior management role at an FEC or restaurant
  
  

Skills & Competencies

• Problem solving skills
• clear and effective communication
• Ability to organize tasks
• critical thinking skills
  
  

Personal Qualities

• Self-motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
  
  

Languages

• English
• Desirable - Spanish
  
  

Department: Operations

Location: On-Site

Travel Required: Occasionally

Type: Full-Time

Working Pattern: Monday-Friday, Weekends, Nights, Holidays

Reports To: Technical Manager / General Manager

Collaborates With: Management Payroll, Administrative Support Teams

Supports & Engages With: Manager Assistants, FOH, BOH, Guests

Compensation: $18.50 - $21.50 per hour

Why Work Here?

Welcome to Uptown Alley - Strike Up the Fun!

At Uptown Alley, we're more than just a place for entertainment; we're the ultimate destination for families, friends, and fun-seekers of all ages.With venues in Richmond, VA, Manassas VA, and Surprise AZ, we are proud to offer a one-of-a-kind experience that combines excitement, laughter, and unforgettable memories.

Our Mission: Our mission is simple yet profound - to create moments of joy and connection for everyone who walks through our doors. Whether it's a child's first time bowling, a family bonding over one of our many arcade games, or friends getting together and enjoying our amazing food, full bar, and live music, we strive to “strike up the fun” and make ever visit memorable.

Unparalleled Attractions: Step into our world and be amazed by our array of attractions designed to delight and thrill. From our world class bowling lanes, to interactive games and challenges, there's something for everyone here. Whether you're a gamer, or a fan of classic family fun, you'll find it all under our roof.

Family-Friendly Environment: We believe in creating a welcoming and family-friendly environment where laughter fills the air and smiles are contagious. Our center is designed with families in mind, offering safe and clean facilities where parents can relax and enjoy quality time with their loved ones.

Exceptional Service: At Uptown Alley, customer satisfaction is our top priority. Our dedicated team of staff is committed to providing exceptional service and ensuring that every guest leaves with a smile on their face. From helping you plan the perfect birthday party to making sure your visit runs smoothly, we're here to exceed your expectations.

Community Hub: Beyond being a place for entertainment, we're proud to be a vibrant hub for the community. Whether it's hosting special events, supporting local charities, or partnering with schools for educational programs, we believe in giving back and making a positive impact in the neighborhoods we serve.

Come Strike Up the Fun! : Whether you're a local resident looking for a weekend adventure, a tourist seeking excitement, or a group planning a memorable outing, we invite you to experience the magic of Uptown Alley. Join us and create lifelong memories with those who matter most.

Ready to embark on your next adventure?

Join Our Family: Why Work for Uptown Alley

About

At Uptown Alley, we're not just about fun and games; we're about creating unforgettable experiences for families and friends, and our team members. Here's why you should consider being a part of our team:

• Fun-Filled Environment: At the heart of Uptown Alley is joy and laughter. As a team member, you'll be immersed in an atmosphere where every day feels like a celebration. From hosting birthday parties to facilitating exciting activities, or even watching someone bowl their first strike, your role at Uptown Alley will be to spread the fun!
• Opportunity for Growth: We believe in nurturing talent and fostering growth. Whether you're starting your career or looking to advance, we offer training programs and development opportunities to help you reach your full potential. From entry-level positions to management roles, there's room for everyone to grow with us.
• Diverse Team Culture: We celebrate diversity and believe in the strength of a team with varied backgrounds and perspectives. Joining us means becoming a part of a vibrant community where inclusivity is not just a buzzword but a way of life.
• Impactful Work: Every interaction with our guests matters. Whether you're helping a child conquer their fear of bowling without bumpers or ensuring families have a seamless experience, your contributions directly impact the memories they'll cherish for years to come.
• Flexible Schedules: We understand the importance of work-life balance. That's why we offer flexible schedules to accommodate your needs. Whether you're a student, a parent, or simply someone with diverse interests, we believe in making work fit into your life, not the other way around.
• Perks and Benefits: In addition to competitive wages, we offer a range of perks and benefits to our team members. From discounts on our attractions to healthcare coverage, we strive to take care of our employees like they're part of our own family.
  
  

Join us at Uptown Alley and become a part of something truly special. Together, let's create moments of joy and build memories that last a lifetime.

Ready to strike up the fun? Explore our current job openings and start your journey with us today!

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