Lead Technology Product Manager - AI & Healthcare

Lead AI Healthcare Product Manager *** This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location. *** Healthcare is complex, and meaningful change requires products built with clinical insight, empathy, and responsible AI. At Wolters Kluwer, we combine medical expertise with modern AI to help clinicians deliver better, more efficient care. We’re hiring a Lead AI Product Manager to lead the next stage of UpToDate Expert AI, partnering with clinicians, engineers, and business leaders to shape solutions that improve real-world care. We’re looking for a strategic product manager who combines curiosity with strong customer engagement skills—someone who partners with clinicians and customers early to uncover needs, translate insights into clear product direction, and guide innovative AI features from concept to scale. Responsibilities: Product Strategy & Direction Partner to shape and influence the vision and roadmap, driving alignment with OKRs and ensuring strong product-market fit and measurable outcomes. Define and drive product OKRs; communicate progress through insights and data. Identify new use cases and workflow opportunities that expand product value. Clinical Discovery & Workflow Insight Engage directly with clinicians and customers early in the product lifecycle to validate ideas and ensure solutions meet real-world needs. Translate clinical insights into actionable product requirements. Partner with health systems and EHR vendors to understand integration pathways. AI Product Development Guide AI features from concept to launch, shaping problem definition and solution design. Define evaluation, safety, and monitoring needs for responsible clinical AI. Collaborate with clinical, data science, and engineering teams on model lifecycle needs. Execution & Cross-Functional Leadership Align engineering, design, clinical, and business partners around priorities. Build feedback loops and metrics into products; iterate using data insights. Maintain consistent user engagement to validate product decisions. Integration, Partnerships & GTM Support Collaborate on future integration opportunities to enable seamless workflows as the product evolves. Support product marketing with positioning, messaging, and customer materials. Identify partnerships that strengthen interoperability or accelerate adoption. Performance & Continuous Improvement Define and track core metrics across engagement, reliability, and clinical impact. Monitor usage trends to guide improvements and scaling decisions. Qualifications: 5 years product management experience in AI, healthcare, or enterprise SaaS. Proven success leading products from 0→1 in complex or regulated environments. Strong understanding of clinical workflows and provider pain points. Experience with user discovery, product analytics, and hypothesis-driven development. Excellent communication with clinicians, executives, and technical teams. Ability to simplify ambiguity and drive clarity across teams. Preferred Technical fluency in AI/ML, LLMs, NLP, and cloud environments. Experience with knowledge management or structuring complex information for usability. Familiarity with HIPAA, SOC 2, HITRUST, MDR/IVDR. Experience designing or interpreting experiments and pilots. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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