What are the responsibilities and job description for the Talent Acquisition Systems Manager position at Upstream Rehabilitation?
Upstream Rehabilitation is looking for a Talent Acquisition Systems Manager to join our team
Talent Acquisition Systems Manager
Location Type: Remote
Build Your Career with Us!
Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.
We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200 locations nationwide, 26 brand partners, and 8,000 employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.
The Role:
We are looking for a hands‑on Talent Acquisition Systems Manager to join our growing team and play a critical role in how we hire. This role is responsible for optimizing the systems, processes, and operational infrastructure that support the full recruiting lifecycle. You will be deeply involved in the day‑to‑day administration of our ATS and CRM, while also driving continuous improvements that enable efficient, high‑quality hiring at scale.
In this role, you will roll up your sleeves to manage system configuration, workflows, reporting, and integrations, while building practical training and documentation that empower recruiters and hiring leaders to use our tools effectively. You will partner closely with Talent Acquisition leadership to understand evolving business needs and translate them into scalable, data‑driven solutions that improve both the candidate and hiring leader experience.
This is a highly collaborative and execution‑focused role for someone who enjoys balancing strategy with hands‑on work. You will bring structure, clarity, and scalability to a growing Talent Acquisition function and will have a direct, visible impact on how we attract and hire talent in support of our mission to inspire and empower the lives we touch.
What You’ll Do:
ATS, CRM & Systems Management:
- Own the day-to-day administration and optimization of the ATS and CRM, including workflows, stages, fields, integrations, and user access.
- Lead the rollout of new recruiting tools and enhancements in partnership with TA leadership, HRIS, IT and vendors.
- Evaluate and optimize recruiting technologies such as job boards, sourcing platforms and CRM integrations to improve efficiency and results.
Process Optimization:
- Partner with TA leadership and stakeholders to understand hiring challenges and process gaps.
- Design and implement scalable, user-friendly workflows that balance efficiency, consistency, and candidate experience.
- Build and maintain clear documentation, SOPs, and best practices to support adoption across teams.
Reporting, Analytics & Lead Tracking:
- Develop and maintain recruiting dashboards and reporting on key metrics and operational KPIs.
- Ensure data accuracy and consistency across systems and translate insights into recommendations for TA leadership.
- Manage lead and source tracking across channels to measure effectiveness and optimize recruiting strategies.
Training & Enablement:
- Lead onboarding and ongoing training for recruiters, sourcers and hiring managers on systems and processes.
- Create practical training materials, guides and playbooks to drive adoption and effectiveness.
- Continually assess and improve enablement programs as tools and processes evolve.
Stakeholder Partnership:
- Serve as a trusted operational partner to Talent Acquisition leadership, aligning systems and processes to hiring priorities.
- Collaborate cross-functionally with HR, IT, Marketing and business leaders to support hiring initiatives.
- Enable hiring managers with the tools, insights and best practices needed for successful hiring.
Who You Are:
- Bachelor’s degree preferred; demonstrated experience may be considered in lieu of degree.
- 5 years of experience in Talent Acquisition, Recruiting Operations, HR Operations, or a related field with a strong focus on data management and systems administration.
- Hands‑on experience administering an ATS, including configuration, workflows, integrations, reporting, and user access.
- Experience implementing, supporting, or optimizing recruiting technologies such as sourcing tools, job distribution platforms, and CRM integrations.
- Strong data management and governance skills, with the ability to ensure data accuracy and consistency across systems.
- Experience building and analyzing recruiting reports and dashboards to inform decisions and drive operational improvements.
- Solid understanding of recruiting workflows, pipeline management, and key Talent Acquisition metrics.
- Familiarity with lead tracking, source attribution, and campaign tracking approaches.
- Proven ability to partner cross‑functionally with Talent Acquisition, HRIS, IT, Marketing, and other stakeholders.
- Experience gathering requirements, improving processes, and supporting change management initiatives.
Nice to Haves:
- 7 years of experience in Talent Acquisition, Recruiting Operations, HR Operations, or a related field.
- Experience supporting recruiting operations in complex, high‑growth, and/or multi‑site environments.
- Proven ability to enable high‑volume and geographically distributed hiring teams
- Hands‑on experience with iCIMS and/or Greenhouse ATS platforms.
- Advanced proficiency in Excel or Google Sheets, including pivot tables, dashboards, and data analysis.
Why You’ll Love Working Here
- The chance to directly shape our organization’s growth by hiring the talent that drives our mission.
- Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
- A collaborative team environment where your ideas are valued.
- Competitive compensation, comprehensive benefits, and ongoing professional development.
Benefit Offerings:
- 100% employer paid medical health insurance premium option available
- Dental and Vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive team and leadership invested in your success
A Better Place to Build Your Career
Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.
Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.
Salary Range: $105,000 - $130,000
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.
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Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Salary : $105,000 - $130,000