What are the responsibilities and job description for the Customer Service Representative - PT position at Upstate Shredding?
Order#: NY1550521
Customer Service Representative - PT
As a CSR, youll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 30 hours weekly Mon - Sun..
Key Responsibilities
Greet and assist customers and vendors in a courteous, professional manner
Process transactions, invoices, and documentation accurately and efficiently
Answer multi-line phones and respond to email inquiries
Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
Maintain a clean, organized front desk and office environment
Assist with administrative tasks including filing, data entry, and scanning
Cross-train in other administrative roles for team support
Qualifications
Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
Strong communication, multitasking, and time management skills
High attention to detail and commitment to accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-volume, fast-paced environment
High school diploma or GED required
Customer Service Representative - PT
As a CSR, youll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 30 hours weekly Mon - Sun..
Key Responsibilities
Greet and assist customers and vendors in a courteous, professional manner
Process transactions, invoices, and documentation accurately and efficiently
Answer multi-line phones and respond to email inquiries
Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
Maintain a clean, organized front desk and office environment
Assist with administrative tasks including filing, data entry, and scanning
Cross-train in other administrative roles for team support
Qualifications
Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
Strong communication, multitasking, and time management skills
High attention to detail and commitment to accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-volume, fast-paced environment
High school diploma or GED required