What are the responsibilities and job description for the Patient Service Representative - Rheumatology @ The Hill position at Upstate Public Health?
- Syracuse
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: Jun 5 2025
- Medicine
- MedBest
- Administrative Assistant, G3
- 85230
- N/A
Job Summary
- Responsibilities include acting as main receptionist for greeting patients and checking in/registration of patients for appointments.
- Responsible for ensuring that accurate insurance is loaded in the Epic system for all scheduled patients. Ensures prior authorizations for visits are in place prior to patient being seen and for notifying and collecting copayments and payments on accounts.
- Responsible for redirecting and educating pharmaceutical reps to institutional policy for interactions and for assisting visitors to their destination.
- Responsible for tracking and timely alert of no show patients and dismissals.
- Responsible for ensuring that trainee presence is documented in the the log-in binder.
- Primary responsible for reminder calls to patients when automated reminder system is down.
- Responsible for participating in back up for phones and check out and for assisting with scheduling and rescheduling appointments, as necessary.
- All other duties as assigned.
Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.
Preferred Qualifications
Work Days:
Monday through Friday daytime hours
Message To Applicants
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.
G3: $16.00 - $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.
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