Senior A/R and Collections Specialist

Upstate Coin & Gold is seeking a detail-oriented Senior AR & Collections Specialist at the Staff Accountant level. This role is designed for a professional who thrives in a fast-paced, dynamic environment and is eager to own critical transactional processes that drive our financial success. While the primary focus is on optimizing our Accounts Receivable and collections cycle, you will also play a key role in supporting and cross-training within the Accounts Payable (AP) function to ensure departmental excellence.

This is a premier opportunity to join an industry-leading, growing company where you can refine financial processes using modern tools like NetSuite and make a measurable impact on our bottom line.

Key Responsibilities

In this role, you will partner closely with the Accounting Manager to maintain a healthy aging report and modernize our collection workflows.

Collections & AR Management:

• Monitor aging reports and lead collection efforts for past-due accounts.
• Monitor compliance of contract terms for deferred settlement agreements.
• Calculate and bill late fees accurately on a monthly basis.
• Generate and distribute customer statements while resolving billing inquiries
• and account discrepancies.

Process Improvement & Automation:

• Collaborate with leadership to design and implement automation for tracking,
• billing, and collecting late fees.
• Recommend and execute process improvements to strengthen internal controls
• and workflow efficiency.

Cross-Functional Support:

• Assist with Accounts Payable (AP) transactions and vendor payment issue
• resolution.
• Cross-train in AP functions to provide team redundancy and support during high-
• volume periods.

Reporting & Compliance:

• Maintain precise records of financial transactions, payment plans, and customer
• correspondence.
• Support month-end close activities, account reconciliations, and financial
• reporting.

Qualifications

Education: Bachelor’s degree in Accounting, Finance, or a related field.

• Experience: Minimum 2–3 years of experience in AR/AP, with a strong emphasis on
• collections.
• Technical Skills:
• Proficiency in Excel and Google Sheets (VLOOKUPs, pivot tables, and
• reconciliations).
• Experience with NetSuite or similar ERP/accounting software is preferred.

Core Competencies:

• High accuracy and attention to detail in high-volume environments.
• Professional communication skills and a strong customer service orientation.
• Proven ability to work independently as well as in a team
• Proactively solve complex problems.
• Efficiency with multi-tasking and prioritization.

What We Offer

• Financial Security: Competitive compensation, bonus plans, and up to a 6% company
• match on 401(k).
• Health & Wellness: Comprehensive medical, dental, and vision plans, plus HSA/FSA
• options and an Employee Assistance Program.
• Protection: Company-paid STD, LTD, Life, and AD& Insurance.
• Work-Life Balance: Generous PTO and paid holidays.
• Growth: Extensive on-the-job training and clear opportunities for career advancement.

Salary : $60,000 - $75,000